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1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) |
Support the Branch Manager in driving daily business, supervising frontline staff, ensuring operational excellence, and maintaining compliance, portfolio discipline and customer experience at the branch |
2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. | |
New Relationship | Develop local partnerships and community connects to support branch acquisition and renewals. |
Managing Existing Relationship | Supervise GLOs, Valuer and CSE; run daily huddles, allocate workloads and review productivity. |
Structuring new Transactions | Ensure correct documentation, system entries, and LTV application for new and renewal cases. |
Compliance of regulatory guidelines | Enforce process adherence across KYC/AML, valuation SOPs, vault protocols and audit readiness. |
Portfolio monitoring | Track renewals, overdues, and risk flags; support timely collection actions and issue resolution. |
3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section (Max 3975 Characters) |
Organization Context Aditya Birla Capital Limited ("NBFC") is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31-Sep’25, ABCL has a pan-India presence with a lending book of approx. Rs. 139,500 Crores.
ABCL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABCL also has a Wealth Management division.
ABCL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABCL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.
Business Context Gold Loans is a key secured lending product with high volume, fast turnaround expectations and requires strict discipline in risk, valuation, purity testing, and customer trust management.
Job Context:
ABM ensures consistent execution of branch processes while balancing sales push and risk controls; acts as second-in-command for business and governance.
Key Challenges:
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4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For most jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated | |
Key Result Areas (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) |
Business Support & Acquisition | Assist in lead generation, conversion, renewals and local outreach initiatives. |
Operational Excellence & Process Adherence | Drive SOP adherence in documentation, valuation coordination and vault operations. |
Portfolio & Risk Management | Monitor early buckets, LTV adherence and coordinate with collections as per guidelines. |
Customer Service | Ensure prompt query resolution and standardized branch experience. |
Team Supervision & Productivity | Run daily huddles, MIS tracking and on-the-job coaching for frontline roles. |
5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) |
No Direct reports |
6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with to deliver the job objectives | ||
Relationship Type (Max 80 Characters) | Frequency | Nature (Max 1325 Characters) |
Internal |
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Branch Manager | Daily | Planning, reviews, escalations and governance. |
Risk/ Policy/ Audit/ Compliance | Weekly/Need-based | Clarifications, observations and closures. |
IT & Marketing | Need-based | System support, campaigns and lead flows. |
Branch Manager | Daily |
Frequently Asked QuestionsWhat are the eligibility criteria for the Branch Manager - Bhavnagar job at Aditya Birla Group?Eligibility typically includes the qualifications and experience outlined in the job description above, with around 6-15 Years years of relevant experience expected for this role. What are the primary responsibilities of a Branch Manager - Bhavnagar at Aditya Birla Group?The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch Manager - Bhavnagar at Aditya Birla Group. Is prior experience required for this position?This role requires around 6-15 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details. What skills are important for this role?Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions. How do I apply for the Branch Manager - Bhavnagar role at Aditya Birla Group?You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role. |