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To manage the affairs of the respective branch & increase the business by penetrating deeper in the branch geography, ensuring successful operations & formulating plans for better client servicing through that branch.
The product portfolio includes broking products & services and other investment products like mutual funds, life insurance, health insurance.
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Team Building, Engagement & Development | To build a Sales Driven proactive team and enhance their capabilities by regularly imparting relevant knowledge and skills required for the Equity Advisors to achieve their goals efficiently. • Meeting the Competition Teams and doing Competition Talent Mapping. • Engaging the teams and keeping them engaged and motivated and ensuring that there is minimum attrition in the branches. • To ensure that requisite product & behavioral trainings are imparted |
| KRA2 | To ensure effective risk management & policy adherence | To ensure adequate compliance to KYC norms, processes & documentation for client profiling. • To ensure adherence of all regulatory compliances & critical policies set by HO. |
| KRA3 | To ensure customer management & engagement | To plan and execute local area programs and referrals programs • To disseminate research based advisory services to clients based on recommendations given by In-house Research team. • To focus on retention of customers, higher revenue generation and referral activities. • To continuously scan the local market penetration & competitive offerings & report on emerging trends for different product lines. • To ensure proper implementation and usage of Lead management system (LMS) & IMS at the branch in coordination with HO team. • To ensure client records are up to date in terms of financial details & contact ability and run data analytics on them on periodic basis • To ensure speedy resolution of client queries and grievances to maximize satisfaction levels. |
| KRA4 | To effectively manage day to day branch administration and operations for smooth functioning of the branch | To monitor and foster all daily operations of the branch • To handle a team of Dealers/Relationship managers and Customer Service executives and motivate them in target achievements. • To ensure security of the physical assets of the branch. To oversee and ensure adherence to the Risk compliance and statutory compliance policies |
| KRA5 | To ensure Cross Sell of ABC Products | To ensure multi product targets are attained at the branch. • To regularly attend trainings and learn about the alternate products offered and ensure all branch employees attend training & are aware of alternate products. • To increase business through cross-selling initiatives & innovative product mixes. • To use alternate products to activate inactive customers. |
| KRA6 | Manage Online Transition & Dealer Productivity to ensure client profitability | To transition existing & new clients to Mobile/Web/Exe platform so as to optimize dealer bandwidth. • To increase the dealer’s productivity by acquiring & servicing Large Traders and building a temp funding through HNI/ Large Traders. |
| KRA7 | Achieve the revenue growth & profitability to upscale the branch | To drive the sales targets for the branch and build teams as per company’s annual target and over all objectives. • To focus on Revenue & Profitability with achievement of target and Yield management. • To maximize branch profits by achieving targeted fee income & effective cost management. • Acquiring new Large trader clients (direct) and increase the “Digital Client” Base. • To achieve the respective Branch gross revenue through offline and online platform • To plan and execute various local level initiatives to ensure business momentum and direction. • To engage in new and innovative business planning activities locally to increase client acquisition and Branch profitability. • To monitor individual and team performance and take steps to improve productivity and correct deviations if any. |
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-8 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a BM_Retail_Kolkata at Aditya Birla Group.
This role requires around 5-8 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.