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Bharat Banking:Area Sales Manager - Microfinance

Axis Bank — Mumbai, MUMBAI

Experience 7 - 9 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Role description

About RPMG

The Retail Portfolio Management Group (RPMG) is responsible for ensuring effective debt servicing by the retail borrowers of the Bank.

The RPMG scope covers Pre-delinquency Management (PDM), Bounce Management, Early Delinquency Management (EDM), Pre-NPA Management, NPA Management and Write-offs. The core objective of RPMG is to improve operating efficiency, optimize cost, insulate reputation risk, ensure regulatory compliance and enhance customer experience.

About the Role
The Cluster Portfolio Manager is responsible for overall portfolio performance and governance of a defined cluster, covering multiple districts and portfolios under Bharat Banking.
The role provides strategic direction, operational oversight, and people leadership to Portfolio Managers, ensuring portfolio health, controlled slippages, strong recoveries, regulatory compliance, and customer‑centric execution across all products in the cluster.
Key Responsibilities
  • Own end‑to‑end performance of the assigned cluster across Farmer Funding (KCC), Gold Loans, Tractor Loans, MFI, Bharat Enterprises, and allied agri products.
  • Monitor and drive cluster‑level performance across DPD buckets, NPAs, OOO, and write‑off portfolios.
  • Ensure achievement of resolution, recovery, rollback, and inventory reduction targets.
  • Lead, coach, and supervise Portfolio Managers across the cluster.
  • Drive productivity, discipline, and performance culture through regular reviews and field engagement.
  • Identify training needs and ensure capability building on products, processes, and compliance.
  • Oversee field collections and agency deployment across the cluster.
  • Ensure optimal allocation of cases, productivity management, and cost efficiency.
  • Monitor agency compliance with Axis Bank code of conduct, RBI norms, and audit requirements.
  • Take corrective actions on performance or compliance gaps
  • Drive recovery strategy for NPA and chronic delinquency portfolios at cluster level.
  • Coordinate with legal, repossession, auction, and recovery partners.
  • Review legal actions, settlements, upgrades, and closures to ensure timely resolution.
  • Act as the cluster SPOC for Business, Credit, Legal, Operations, Call Centers, and Strategy teams.
  • Support rollout of new initiatives, digital tools, pilots, and process changes under Bharat Banking
Qualifications

Optimal qualification for success on the job is:

  • Graduate / Post‑graduate from a recognized institute.
  • 8–12 years of experience in banking or NBFC collections / recovery / rural lending.
  • Prior experience managing multiple portfolios or regions preferred.
  • Exposure to Agri / Bharat Banking / MSME / secured loan portfolios is desirable.
Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

  • Strong understanding of rural & agri credit risk and collections.
  • Proven people‑management and stakeholder‑management skills.
  • Strong analytical ability with comfort in MIS, dashboards, and performance reviews.
  • High standards of integrity, governance, and customer centricity.
  • Effective communication skills in English and local language.

Skills

Refer to the Job Description

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Frequently Asked Questions

What are the eligibility criteria for the Bharat Banking:Area Sales Manager - Microfinance job at Axis Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 7 - 9 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Bharat Banking:Area Sales Manager - Microfinance at Axis Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Bharat Banking:Area Sales Manager - Microfinance at Axis Bank.

Is prior experience required for this position?

This role requires around 7 - 9 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Bharat Banking:Area Sales Manager - Microfinance role at Axis Bank?

You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.