BBWC-RM

Job Description

Role description

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Job Title:

Lead Site Reliability Engineer

Job Details:

Business Unit: Tech & Digital

Group: Ent Factory-Channels, Mobility, Payments

Reports to: SRE Manager

Location: Mumbai, Chennai, Gurgaon & Bangalore

Role Type: Non-Supervisory

No of direct

reportees

: 0

Travel Required: No

Job Band Range: D1/D2

JD Created date: 28th Jan 2023

Position purpose:

Evaluating

, troubleshooting, and designing vital services, platforms, and infrastructure on GCP with a focus on reliability, scalability, resilience, security, and performance.

Lead and Men

tor a group of SRE engineers.

Job Responsibilities:

Execute reliability initiatives for the group and organization.

Mentor and lead a group of SRE engineers.

Help build a Site Reliability Engineering culture by sharing best practices, approaches, documentat

ion, and code with other engineering teams.

Solid understanding of observability tools and ability to express reliability metrics via observability.

Define KPI in the form of RPO/RTO/SLI/SLO/Error Budget.

Apply automation and software to any manually perfo

rmed tasks or system parts.

Troubleshoot complicated, cross-platform issues handling OS, Networking, Database in a cloud-based SaaS environment and oversee live production incidents.

Monitor application performance, take steps to improve overall application

performance and stability, and follow through with implementation.

Conduct system evaluation, configuration management, and establish improvements for system software performance, availability, and reliability.

Design, write, ship, and motivate the creation o

f software and systems to increase observability, product reliability, and organizational efficiency.

Sustain and monitor deployment, orchestration of servers, docker containers, databases, and general backend infrastructure.

Establish Run Books/Standard Operating Procedure for recurring Production issues and work on permanent solutions.

Execute Incident Evaluation regularly to prevent and find long-term solutions for Incidents.

Educational Qualifications:

B Tech in Computer Scie

nce or related discipline preferred.

Key Capabilities:

Experience in monitoring and

evaluating

infrastructure performance using standard performance monitoring tools.

Demonstrable experience in Containerization (Docker) and orchestration (Kubernetes).

Experienc

e with Infrastructure

As

Code (Terraform, Cloud Formation, Ansible).

Knowledge and proven hands-on experience in large-scale databases and distributed technologies, such as Kafka and Confluent Platform Kafka.

Basic programming and scripting capabilities.

Solid u

nderstanding of at least 2 observability technologies.

Experience Required:

Total

Yrs

of experience:

11-13

Major Stakeholders:

Internal: Product Manager from Digital Factory, Business Analyst from BTG group, Incident Management group, Development Group.

Capabilities

Refer to the Job Description

This opening is for the BBWC-RM position in Kolkata.