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Job Title:
Training Manager
Job Details:
Job Name: Training Manager
Business Unit: GIB Product
Team: Govt & Institutional Group
Reports to: Head – Government and Institutional Process
Location: Mumbai
Job Fn: Process
Role Type: Individual Contributor
No direct reportees: NIL
Travel Required: Moderate
Job Band Range: E3-E4
JD Created date: 26-09-2019
JD Updated date: 06-09-2025
Job Purpose:
Design, implement training for GIB channel stakeholders
Enable GIB sales channel growth through training
Job Responsibilities:
Train GIB sales team, RBB staff
Identify training needs, weaknesses
Schedule, implement training programs
Create training video repository
Train on-boarding process, documentation for accounts
Develop on-boarding, induction, orientation sessions
Update training content, videos
Coordinate with L&D, product teams for content
Prepare e-learning, certifications
Identify FTNR reasons, create modules
Prepare training budgets, identify locations
Create metrics to evaluate channel post-training
Conduct refresher courses as needed
Communicate training programs timely
Deliver courses with presenters
Assess future training needs
Develop profile-based, individual training plans
Ensure diverse training methods deployment
Monitor, evaluate program effectiveness, ROI
Prepare tailored training based on feedback
Track feedback, adjust modules for delivery
Maintain understanding of training trends, best practices
Provide monthly progress updates to seniors
Educational Qualifications:
Post Graduate / MMS / MBA
Key Skills:
Analytical skills
Communication, influencing skills
Banking products, process knowledge
RBI circulars
Competition, financial industry trends knowledge
Experience Required:
Minimum 10 years MIS / Channel Management
Exposure to Audit, Process, Compliance in Banking
Major Stakeholders:
Branch Banking Team
Operations & IT / BPRG
Audit & Compliance
GIB Product & Process teams
HR & L&D Team
GIB Channel
Refer to the Job Description
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a BBWC-RM at HDFC Bank.
This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.