Associate Debt Manager-Flows-Rural Assets
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Applications are open for the Associate Debt Manager-Flows-Rural Assets post in Kheri.
Job Needs About the Job
The Associate Collection Manager – Rural Assets is tasked with planning, organizing, directing, and overseeing the activities of the collections department. This includes overseeing inhouse executives/agencies associated with the company in their assigned territory. The job specialises in optimizing the productivity of EMI recovery from customers while securing adherence to all bank guidelines. The post contributes to the broader organizational objectives of the bank. Native/Locals preferred due to geographical understanding
Core Responsibilities
Primary Responsibilities
- Run and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Track and control delinquency of the area, bucket-wise and DPD-wise, with a concentrate on non-starters.
- Allocate and reach targets from agencies and in-house teams.
- Follow up regularly with defaulting customers.
- Ensure adherence to collection processes and legal guidelines.
- Trace absconded default customers and initiate recovery processes.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures.
- Sustain administrative data related to collections, covering updating delinquent account history, keeping up MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.
Secondary Responsibilities
- Recommend process changes to enhance service effectiveness and quality.
- Suggest improvements to processes and policies spanning the Retail Banking business to drive operational efficiencies and high-quality customer service.
- Use in-house synergies through collaboration with internal stakeholders.
What We Are Looking For
Education
- Graduate – Any discipline.
- Preferred age bracket
- 28-32 years
Experience
- Minimum of 2 or more years of exposure to collections.
Abilities and Attributes
- Solid understanding of collection processes and legal compliance.
- Aptitude to run and collaborate with collection agencies.
- Proficiency in upholding and analyzing MIS reports.
- Effective communication and negotiation abilities.
- Capability to trace and recover from absconded customers.
- Team collaboration and stakeholder management.
- Solid follow up mechanism
- Tenacity and punctuality
- Basic MS excel
Frequently Asked Questions
What are the eligibility criteria for the Associate Debt Manager-Flows-Rural Assets job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Debt Manager-Flows-Rural Assets at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Debt Manager-Flows-Rural Assets at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Debt Manager-Flows-Rural Assets role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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