Associate Debt Manager-Flows-Rural Assets
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Expectations About the Post
The Associate Collection Manager – Rural Assets is accountable for planning, organizing, directing, and overseeing the activities of the collections department. This includes handling inhouse executives/agencies associated with the company in their assigned territory. The post concentrates on optimizing the effectiveness of EMI recovery from customers while ensuring adherence to all bank guidelines. The position contributes to the broader organizational objectives of the bank. Native/Locals preferred due to geographical know-how
Key Responsibilities
Primary Responsibilities
- Oversee and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Track and control delinquency of the area, bucket-wise and DPD-wise, with a centre on non-starters.
- Allocate and deliver on targets from agencies and in-house teams.
- Follow up regularly with defaulting customers.
- Guarantee adherence to collection processes and legal guidelines.
- Trace absconded default customers and initiate recovery processes.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures.
- Uphold administrative data related to collections, among them updating delinquent account history, sustaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.
Secondary Responsibilities
- Recommend process changes to strengthen service streamlining and quality.
- Suggest improvements to processes and policies throughout the Retail Banking business to drive operational efficiencies and high-quality customer service.
- Draw on in-house synergies through collaboration with internal stakeholders.
What We Are Looking For
Education
- Graduate – Any discipline.
- Preferred age bracket
- 28-32 years
Experience
- Minimum of 2 or more years of track record in collections.
Capabilities and Attributes
- Robust understanding of collection processes and legal compliance.
- Capability to oversee and liaise with collection agencies.
- Proficiency in keeping up and analyzing MIS reports.
- Effective communication and negotiation capabilities.
- Capability to trace and recover from absconded customers.
- Team collaboration and stakeholder management.
- Robust follow up mechanism
- Tenacity and punctuality
- Basic MS excel
Location for this Associate Debt Manager-Flows-Rural Assets opening: Bhadohi.
Frequently Asked Questions
What are the eligibility criteria for the Associate Debt Manager-Flows-Rural Assets job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Debt Manager-Flows-Rural Assets at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Debt Manager-Flows-Rural Assets at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Debt Manager-Flows-Rural Assets role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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