Associate Debt Manager-Flows-Cross Sell
IDFC FIRST Bank — Bahraich, BAHRAICH
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Job Description
Job Needs About the Job
The Area Collection Manager is tasked with overseeing a team and coordinating operational recovery activities for an assigned area credit portfolio. This includes administering corporate policies and procedures to minimize front-end delinquencies. The job involves close collaboration with the legal team to give sound legal advice on overseeing delinquencies. The job bearer holds end-to-end responsibility for collections in the allocated area, contributing to the bank’s broader organizational objectives. This is a critical post with direct impact on the financial institution’s budget planning.
Main Responsibilities
Primary Responsibilities
- Handle collections for specific products within the assigned area.
- Secure collection streamlining and oversee cost of collections.
- Track and control delinquency by bucket and DPD, focusing on non-starters.
- Review account allocations and set collection targets for agencies and in-house teams.
- Follow up regularly with default customers through a dedicated team.
- Secure collection agencies and executives adhere to legal guidelines.
- Run productivity by setting parameters and reviewing performance daily.
- Guarantee adequate 'Feet on Street' availability area-wise, bucket-wise, and segment-wise.
- Conduct background and reference checks for appointed agencies and DCTs, and evaluate them regularly.
- Collaborate with the legal team to initiate legal action on specified cases.
- Establish relationships with key customers to secure timely collections.
- Determine suitable tactics and strategies for timely collections.
Secondary Responsibilities
- Support managerial and leadership responsibilities among them talent acquisition and retention.
- Guarantee team members are aligned with organizational goals and performance expectations.
What We Are Looking For
Education
- Graduate – Any discipline.
- Postgraduate – Any discipline.
Experience
- Minimum of 2 years of exposure to collections.
Abilities and Attributes
- Solid leadership and team management competencies.
- First-rate communication and interpersonal abilities.
- Sound understanding of legal guidelines related to collections.
- Capacity to analyze delinquency data and implement effective recovery strategies.
- Proficiency in handling collection agencies and in-house teams.
- Capability to create and sustain client relationships.
This Associate Debt Manager-Flows-Cross Sell vacancy is based in Bahraich.
Frequently Asked Questions
What are the eligibility criteria for the Associate Debt Manager-Flows-Cross Sell job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Debt Manager-Flows-Cross Sell at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Debt Manager-Flows-Cross Sell at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Debt Manager-Flows-Cross Sell role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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