Area Debt Manager-Flows-Rural Assets
IDFC FIRST Bank — Raichur, RAICHUR
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Job Description
Job Requirements About the Role
The Area Debt Manager – Flows – Rural Assets is responsible for managing a team and coordinating operational recovery activities for a credit portfolio within an assigned territory. This includes overseeing corporate policies and procedures, minimizing front-end delinquencies, and collaborating with the legal team to manage complex cases. The role entails end-to-end collection responsibility and has a direct impact on the financial institution’s budget planning.
Key Responsibilities
Primary Responsibilities
- Manage collections for specific products within the assigned area.
- Ensure collection efficiency and control costs associated with collections.
- Track and control delinquency by bucket and Days Past Due (DPD), with a focus on non-starters.
- Review account allocations and set collection targets by bucket for agencies and in-house teams.
- Follow up regularly with default customers through a dedicated team.
- Ensure collection agencies and executives adhere to legal guidelines.
- Monitor productivity by setting parameters for in-house teams, agencies, and collection executives.
- Ensure adequate 'Feet on Street' availability across area, bucket, and segment.
- Conduct background and reference checks for appointed agencies and Direct Collection Teams (DCTs) and evaluate them regularly.
- Collaborate with the legal team to ensure appropriate legal action is taken on specified cases.
- Build relationships with key clients to ensure timely collections.
- Determine suitable tactics and strategies for timely collections.
Secondary Responsibilities
- Support the legal team with documentation and case preparation.
- Provide feedback and insights to improve collection processes and policies.
- Assist in training and mentoring collection staff.
- Contribute to reporting and analysis for senior management.
What We Are Looking For
Education
- Graduate – Any discipline.
Experience
- 4 years of experience in collections
Skills and Attributes
- Strong understanding of collection processes and legal guidelines
- Excellent communication and negotiation skills
- Ability to manage teams and coordinate with external agencies.
- Proficiency in tracking and analyzing delinquency data.
- Capability to develop and implement collection strategies.
- Strong relationship management skills
Frequently Asked Questions
What are the eligibility criteria for the Area Debt Manager-Flows-Rural Assets job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-18 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Area Debt Manager-Flows-Rural Assets at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Area Debt Manager-Flows-Rural Assets at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 10-18 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Area Debt Manager-Flows-Rural Assets role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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