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y Result Areas
Assisting Actions
Branch Sales Planning & Management
Work with RSMABHFL on devising the branch sales plan and group approach for reaching targets, considering product-environmental factors, competitive forces and local trends, and cascade the same to the branch group(s)
Track industry and market developments, scanning the local market and competitive offerings on a periodic basis
Oversee end to end branch operations and performance, covering all aspects such as sourcing, effectiveness, governance, productivity, channel management, etc.
Report on and direct group's basis emerging trends and opportunities
Oversee day-to-day branch operations and administration
Deliver data for, compile and review periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to RSM- ABHFL as well as to group members
Client Acquisition/ Engagement
Identify local business growth opportunities, drive expansion and new client acquisition initiatives to create a book of targeted size
Work closely with group members, hand-holding critical/ complex transactions to make sure favorable closure with client satisfaction
Communicate sales targets and deliver group members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts
Track cases in the complaint tracker/ escalations received, liaising with relevant stakeholders as required to drive satisfactory closure
Deploy efforts/ initiatives in consultation with RSMABHFL, arising from client satisfaction survey and resulting NPS (Net Promoter Score), targeting identified focus areas
Propose and deploy approved solutions and schemes to drive sales and enhance profitability, making sure dual focus on sales expansion and cost optimization
Serve as a point of escalation and oversee client complaints/ grievances effectively, intervening especially for key relationships
Operational Effectiveness
To drive adoption of efficient business processes/ operations across the Client Lifecycle (Sourcing, Approval, Servicing, Collections)
Oversee local distribution across channels, interfacing with senior/ critical partners/ stakeholders as required for smooth operations
Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance) and efficient operations
Drive high performance by reinforcing focus on business and sales growth objectives, effective client engagement, monitoring sales operations and productivity metrics, and delivering back up and guidance as required
Drive the implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and overall business impact
Cross-Selling across ABC products
Drive activities and initiatives in the group as per cross-selling strategy agreed with RSM ABHFL
Drive alignment to the adopted Cross-Selling strategy by assisting group members with requisite communications, training, guidance, etc. as required
Group and Internal Stakeholder Management
Guide and establish group members for enhanced client acquisition and engagement efforts, helping them reach superior performance standards and handholding where required
Nominate teams for relevant technical and behavioral trainings/ seminars and work on self-development initiatives
Proactively liaise with internal stakeholders for smooth cross-functional coordination and alignment towards achievement of business objectives
Portfolio & Risk Management
Work with the Risk, Operations and Sales Governance teams to make sure adherence to risk management and control mechanisms
Back up risk and review process through the credit approval process and by reviewing the loan sanctioning, disbursement process and documentation to make sure controlled operations
Review financial risk via evaluation of city/ branch operations MIS and Data Analytics reports
Drive compliant Sales Operations and sound risk management via partnership with Risk, Operations and Sales Governance teams, and necessary communication and guidance; drive timely PDD closures and collections
As part of Relationship Maintenance with institutional clients, review reports on client accounts, business performance, etc. and liaise with Risk while guiding group on delinquency cases
Train and guide the group for alignment with adopted early alert strategies to reduce NPA risks and losses
Make sure systematic MIS on NPAs and credit trends, delivering inputs on possible risks that could impact portfolio quality
This opening is for the ABHFL - Area Sales Manager - Retail - Udaipur position in Udaipur.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-12 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a ABHFL - Area Sales Manager - Retail - Udaipur at Aditya Birla Group.
This role requires around 5-12 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.