Zonal Manager - SALPL - Prime South

Job Description

Job Purpose “This position is open with Bajaj Finance Ltd.” Duties and Responsibilities • Responsible for managing growth and profitability of the Salaried Loans Business • Drive internal customer cross-sell as the most important source of acquisition. • Drive low cost acquisitions models to ensure higher profitability of salaried loans segment • Conceive and execute key capability building projects and work across functions to ensure delivery of project objectives, within set timelines. • Explore and identify new sourcing avenues and channels to increase business volumes • Conduct regular and detailed business reviews with team, to ensure business strategies are executed. • Measure the productivity and efficiency level of Call Centre team closely and initiate corrective action, leading to higher revenue per employee. • Responsible for the quality of business acquired/portfolio, work closely with risk & credit teams to take necessary corrective actions. • Measure productivity and implement training measures to bridge the gap between the actual achievement and the KRAs defined for Call Centre agents. • Drive passion to build winning teams. • Conceptualize and develop marketing initiatives and business development activities to enhance business volumes • Initiate process improvement measures to ensure effective cost management in Call Centre Required Qualifications and Experience • Should have a MBA/Post Graduate with 10-12 year of experience in sales and marketing in lending business with 3-4 years in a leadership role. • Should have handled Call Centre and large size teams in previous role • Should possess the below skill sets: ? Excellent knowledge of salaried loans segment ? Excellent Team Management Skills ? Strong Communication & Interpersonal Skills ? Strong Negotiation Skills ? Excellent Analytical & Problem-Solving skills