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Position purpose
“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities
To reach Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned. ? Meeting the Target on Cost of Debt Management Services. Making sure meeting PI Targets within cost limit specified. ? Making sure legal guidelines are complied for entire Debt Management Services structure in letter and sprits. ? Make sure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force. ? Make sure adherence to the Code of Conduct. ? Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and make sure that no loss is incurred due to such activities. ? Keeping the write off per cent within risk pricing. ? Control portfolio in terms of bucket flows. ? Handle client issues escalations. ? Feed back on credit policy based on market conditions. ? Approve waivers on PI as per delegation matrix. ? Making sure documented feedback and action taken on all cases in soft buckets. ? Making sure adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise. ? Oversee and put back up mechanism for legal / police issues. ? Making sure audit queries are complied with, making sure corrective and preventive action. ? Oversee productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers. ? Recruitment of Debt Management Services officers / area managers. ? Constant evaluation of Debt Management Services officers/area managers
Required Qualifications and Experience
People Management capabilities.
? Demonstrated success & achievement orientation.
? Outstanding communication capabilities.
? Negotiation Capabilities
? Strong bias for action & driving results in a high performance environment.
? Demonstrated ability to lead from the front.
? Outstanding relationship capabilities.
? Affirmative in nature, Strong Leadership Capabilities, Clarity of thought and perseverance..
? Exceptionally high motivational levels and needs to be a self starter.
? Working knowledge of computers.
This opening is for the Zonal Manager - Debt Management Services - SME position in Lucknow.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 8-10 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Zonal Manager - Debt Management Services - SME at Bajaj Housing Finance.
This role requires around 8-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Bajaj Housing Finance's application process for this role.