Trade Desk Manager

Job Description

Job Needs

About the Job

The Trade Desk Manager plays a critical post in overseeing trade and forex operations over assigned branches. This position ensures timely and compliant processing of trade transactions while handing over superior customer service. The position involves close coordination with branch teams, trade operations, product, and compliance units to facilitate smooth execution of trade-related activities. The ideal jobseeker will possess sound regulatory understanding and operational expertise to support involved transactions and client organisation servicing.

Main Responsibilities

Primary Responsibilities

Review and process trade documents submitted by branches as the first level of scrutiny.
Secure timely and accurate execution of all trade and forex operations for assigned branches.
Verify that transactions comply with RBI, FEMA guidelines, and internal bank policies.
Run exceptions, track transaction status, and resolve queries or discrepancies raised by the trade processing unit.
Handle customer complaints efficiently and secure resolution within defined turnaround times (TAT).
Engage proactively with key customers to address important matters and enhance service delivery.
Uphold a sound understanding of RBI & FEMA regulations and UCPDC standards.
Collaborate with internal stakeholders such as trade processing, product, and compliance teams to secure timely transaction processing.

Secondary Responsibilities

Support the monitoring team in following up with client organisations for regulatory documentation and outstanding items.
Handle documentation for intricate transactions liaise follow-ups with branches and trade processing units.

What We Are Looking For

Education

Graduate in any discipline (Full time)

Experience

5 to years of relevant track record in trade and forex operations, preferably within branch banking.

Capabilities and Attributes

In-depth know-how of trade finance, RBI & FEMA regulations, and UCPDC.
Sound analytical and problem-solving capabilities.
Fluent in English with outstanding interpersonal abilities.
Capability to oversee multiple stakeholders and liaise spanning departments.
High attention to detail and commitment to compliance.
Customer-centric approach with a concentrate on service excellence.
Proficiency in handling documentation for involved financial transactions.

This Trade Desk Manager vacancy is based in Thane.

Frequently Asked Questions

What are the eligibility criteria for the Trade Desk Manager job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Trade Desk Manager at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Trade Desk Manager at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Trade Desk Manager role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

IDFC FIRST Bank — Thane, THANE