TQM - HEIC

Job Description

Job Purpose Drive organizational excellence by leading Total Quality Management (TQM) initiatives, conducting Industrial Engineering (IE) studies, and fostering a culture of continuous improvement. This role integrates traditional IE methodologies with advanced quality frameworks to optimize plant efficiency, eliminate waste, and build a world-class manufacturing culture. Key Responsibilities1. TQM Framework & Business Excellence Model Implementation: Deploy and sustain business excellence models such as the Deming Prize, EFQM, or equivalent frameworks. Initiative Ownership: Drive and review core TQM pillars including Total Productive Maintenance (TPM), Benchmarking & Milestone tracking, and workplace management systems (WMS). Standards Development: Establish, implement, and audit quality standards across the organization to drive operational excellence. 2. Workplace Management & Audits WMS Ownership: Lead regular audits for the Workplace Management System (5S/WMS) to ensure compliance and high standards. Red Tag Activities: Plan, execute, and monitor "Red Tag Day" activities to systematically eliminate waste and optimize space.Corrective Action: Track audit findings and collaborate with department heads to implement sustainable corrective actions.3. Industrial Engineering Studies Process Optimization: Conduct comprehensive IE studies including time and motion studies, line balancing, and value stream mapping. Capacity Planning: Analyze plant layouts, material flow, and manpower utilization to maximize productivity and reduce costs.4. TQM Culture, Awareness & Employee EngagementTraining & Capability: Design and deliver impact-driven awareness sessions on TQM principles and methodologies.Active Participation: Implement strategies to ensure high employee engagement and cross-functional participation in quality drives.Promotion & Communication: Manage plant-wide TQM publications, newsletters, and knowledge-sharing platforms.Competitions & Recognition: Organize intra-unit TQM competitions, case study presentations, and quality circle forums.Felicitation Programs: Design and execute evaluation frameworks to reward and felicitate outstanding TQM contributions. Technical & Digital Competencies Data Analytics: Advanced proficiency in MS Excel (macros, pivot tables, complex formulas) for data-driven decision-making. Digital Literacy: Strong digital knowledge, including familiarity with industry 4.0 tools, digital audit apps, or quality management software (QMS). Problem-Solving: Expert knowledge of root cause analysis tools (8D, Fishbone, 5-Why, Pareto analysis).Soft Skills & Leadership AttributesExcellent Communication Skills: Exceptional verbal, written, and presentation skills to influence stakeholders and train diverse teams.Cross-Functional Collaboration: Proven ability to lead, motivate, and collaborate with multi-disciplinary teams.Change Management: Resilient problem-solver capable of driving cultural shifts toward continuous improvement.

Qualifications & Experience 

Education: Bachelor’s Degree in Industrial Engineering, Production Engineering, Mechanical Engineering, or a related field.

Experience: 4 to 8 years of core experience in Industrial Engineering and TQM implementation within a manufacturing setup.

Certification: Certified Six Sigma Green/Black Belt or formal training in TPM/Deming/EFQM models is highly preferred.