Territory Manager-Personal Loan (DSA)
IDFC FIRST Bank — Mumbai, MUMBAI
Apply Now
Job Description
Job Criteria About the Position
The Territory Manager – Personal Loan (DSA) is in charge of sourcing and running Direct Selling Agent (DSA) channels throughout multiple locations to drive personal loan business. This pan-India job specialises in acquiring quality business, minimizing delinquencies, and providing high standards of customer service. The Territory Manager plays a strategic job in recognising market trends, building new channels, and contributing to operational effectiveness and customer satisfaction within the Retail Banking division.
Key Responsibilities
Primary Responsibilities
- Source and oversee DSA channels to acquire personal loan business from the market.
- Secure portfolio quality by minimizing delinquencies and application rejections.
- Keep up deep understanding of retail asset products, operational processes, and current market trends.
- Pinpoint changing market dynamics and shape new channels to expand business reach.
- Provide high-quality customer service through efficient channel management.
Secondary Responsibilities
- Recommend improvements to processes and policies over the Retail Banking business to enhance operational streamlining and customer experience.
- Collaborate with internal teams to guarantee alignment with business goals and service standards.
What We Are Looking For
Education
- Graduation: Any discipline.
Experience
- Relevant experience 3yrs in BFSI
Competencies and Attributes
- Sound understanding of retail asset products and DSA operations.
- Capacity to pinpoint and adapt to changing market trends.
- First-rate stakeholder management and customer service orientation.
- Proven leadership capabilities with the aptitude to mentor and coach senior team members.
- Commitment to customer centricity, innovation, compliance, and integrity.
- Capability to foster a digitally enabled and automated environment to meet customer needs.
- Talent acquisition and retention capabilities to support rapid business expansion.
Based in Indore, this Territory Manager-Personal Loan (DSA) role is part of IDFC FIRST Bank.
Frequently Asked Questions
What are the eligibility criteria for the Territory Manager-Personal Loan (DSA) job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Territory Manager-Personal Loan (DSA) at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Territory Manager-Personal Loan (DSA) at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Territory Manager-Personal Loan (DSA) role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
Chat us
Call us