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Role/ Job Title: Territory Manager- Direct-Gold Loan
Business: Retail Banking
Function/ Department: Gold Loan
'The Territory Manager is responsible for driving gold loan business across the assigned territory by developing and overseeing multiple sales channels. The role includes market expansion, lead generation and conversion (open market and digital), execution of regional marketing initiatives, and effective management of DST teams to achieve business volumes while ensuring portfolio quality and regulatory compliance.
'• Drive digital lead conversion from SO App and other online platforms by ensuring timely outreach and structured follow-ups.
• Build and strengthen customer acquisition channels through open market activities, referrals, and local partnerships.
• Maintain discipline in lead management through timely follow-ups, quality interactions, and closure of pending and ageing leads.
• Regularly visit the market to build relationships, track competitor activities, and identify new business opportunities.
• Conduct regular team briefings to review performance metrics, track progress, and align on business priorities.
• Own the achievement of monthly business targets including disbursements, revenue, and sourcing volumes for the branch/location.
• Ensure strong control on sourcing quality through proper documentation, accurate KYC, and adherence to compliance requirements.
• Monitor portfolio health by tracking collections performance and identifying early warning signals for risk.
• Ensure accurate and timely reporting of sales, productivity, lead status, marketing initiatives, and collections data.
• Report directly to the Area Sales Manager and work to achieve business objectives.
Graduate Degree - Any
Post Graduate Degree - Any
Years of Experience: 3-4 Years
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Territory Manager - Gold Loan (Direct) at IDFC FIRST Bank.
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.