Territory Manager-Consumer Durable Loan Open Market
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements About the Role
Territory Manager-Consumer Durable Loan Open Market is responsible for sourcing loans through Direct Sales Teams (DSTs), and existing Dealerships or Stores, while building and maintaining a high-quality loan portfolio. This role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.
Key Responsibilities
Primary Responsibilities
- Recruitment and training of DSTs and onboarding dealerships or stores.
- Source and manage business through DSTs and Dealerships
- Acquire new customers and ensure consistent loan disbursement volumes.
- Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
- Stay updated on retail asset products, operations, and current market trends.
- Identify evolving market dynamics and develop strategies for channel development and customer acquisition.
- Deliver high-quality customer service and ensure customer satisfaction.
- Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.
- Work closely with Collection team to reduce net credit loss and delinquency rates.
Secondary Responsibilities
- Collaborate with internal teams to support automation and digital initiatives.
- Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.
What We Are Looking For
Education
- Graduate in any discipline.
- Postgraduate qualification is preferred.
Experience
- Minimum 2 years of relevant experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.
Skills and Attributes
- Strong understanding of retail lending products and credit operations.
- Proven ability to manage sales channels and drive business growth.
- Excellent communication, negotiation, and relationship management skills.
- Analytical mindset with a focus on portfolio quality and risk management.
- Ability to lead teams and coordinate with multiple stakeholders.
- High level of integrity and commitment to compliance.
Frequently Asked Questions
What are the eligibility criteria for the Territory Manager-Consumer Durable Loan Open Market job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Territory Manager-Consumer Durable Loan Open Market at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Territory Manager-Consumer Durable Loan Open Market at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Territory Manager-Consumer Durable Loan Open Market role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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