Chat us
Call us
Job Purpose
The Development Program Manager will lead the design, development, and implementation of an integrated
cloud framework and Managed service automation platform that spans the full quote-to-cash lifecycle. This role
bridges business, engineering, and operations to ensure seamless integration of provisioning, billing,
monitoring, and lifecycle management tools across the cloud and Managed Service ecosystem.
Role Description
Key Responsibilities
• Program Leadership & Delivery
o Drive the end-to-end delivery of the Cloud Framework and Tools Integration program, ensuring alignment with business goals, timelines, and budget.
o Manage the full quote-to-cash automation cycle, integrating sales quoting, provisioning, orchestration, billing, and reporting systems.
o Define program roadmap, milestones, and success metrics, and ensure timely execution by coordinating multiple workstreams.
o Establish governance, sprint planning, and tracking mechanisms for development, testing, and deployment phases.
• Framework & Toolchain Integration
o Collaborate with engineering, architecture, and product teams to define a unified cloud management framework.
o Lead integration of core tools across domains — CRM, ERP, Billing, Cloud Orchestration, Monitoring, and Customer Portals.
o Oversee API integration, automation workflows, and data synchronization between systems to deliver a frictionless operational flow.
o Ensure platform scalability, security, and compliance with internal and regulatory requirements.
• Continuous Improvement
o Establish KPIs for operational efficiency, time-to-provision, and automation effectiveness.
o Drive continuous improvement initiatives to optimize processes and reduce manual intervention.
o Introduce DevOps, FinOps, and AI Ops practices into the automation and operations layer where feasible.
Experience & Educational Requirements
Qualifications and Experience
EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)
BE/B-Tech or equivalent with Computer Science or Electronics & Communication
RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)
• About 6-10 Years of relevant experience
• Proven experience in program management within cloud infrastructure, automation, or enterprise IT transformation.
• Strong understanding of quote-to-cash workflows, including CRM, ERP, billing, provisioning, and monitoring integration.
• Experience with cloud orchestration tools (e.g., OpenStack, VMware vRealize, Kubernetes, Terraform,
Ansible) and ITSM platforms (e.g., ServiceNow).
• Proficiency in API management, workflow automation, and DevOps toolchains.
• Familiarity with cloud cost management, billing automation, and FinOps principles.
• Excellent project management skills – agile methodologies, backlog prioritization, sprint management, and
milestone tracking.
• Strong stakeholder management, communication, and vendor coordination abilities.
• Understanding of Managed service operations, capacity management, and compliance frameworks.
• Ability to translate business objectives into executable technical programs with measurable outcomes.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 6-10 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Technical Program manager at L&T Finance.
This role requires around 6-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to L&T Finance's application process for this role.