Team Leader, Fiduciary & Fund Servs

Key Responsibilities

Strategy
•    Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the position

Business
•    Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes 
Fund Services:
•    To produce service / reports to Country Stakeholders/client organisations in accordance with requirement and timeline as agreed in Services Level Memorandum and guarantee reporting deadlines are met. 
•    To secure accurate calculation and posting entries in relation to valuation among them management fee, expenses, performance fee…etc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum and related documents such as fund’s SLM. 
•    To guarantee accurate capturing of trades / prices / Corporate Actions/ FX rates data and relevant accounting entries for the purpose of delivering accurate Net Asset Value calculation.
•    Tasked with the daily maintenance of full accounting and customer records of several investment funds books covering general ledgers, cash positions, distribution records, investment records and pricing records of investments and support in fund administration related matters,  such as recording and processing transactions, obtaining and verification of relevant documentation thereof and ensuring that investments are correctly recorded and priced, and accounted for Purchase and sale of listed or unlisted securities, Corporate Actions, Forward FX deals, OTC deals (Swaps, Options etc) and relevant accounting entries for the purpose of offering accurate Net Asset Value calculation.

•    Execute detailed review of the reports to CPC/client organisations such as Verification trades to relevant supporting, secure valuation of investments being checked to third party sources, Ensure appropriate accounting for intricate investment, Secure compliance with internal investment restrictions, external regulations and international accounting standards, if applicable.  Recognise issues and report to senior/supervisor with suggested solutions. 
•    Accountable for fundamental cash monitoring for the assigned clients, i.e. monitoring cash positions of client organisations and prepare cash projection reports.
•    To be accountable for daily activities, cash & trade reconciliation.
•    Preparing Portfolio Valuations, investment compliance reports or other reporting, as required.
•    To calculate the Net Asset Value (on a daily, weekly, monthly or other basis as agreed) and produce service / reports to CPC/client organisations in accordance with requirement and timeline as agreed in Services Level Memorandum.
•    To guarantee proper and accurate calculation and posting of management fee, expenses, performance fee…etc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum. 
•    Recording and disbursing dividends either by payment or re-investment.
•    Calculating and disbursing payments of fees to the investment manager/advisor, custodian, administrator and other service providers as required.
•    To secure fund administration services fees are settled by the client organisation on timely manner.
•    Communicate with CPC and other relevant parties on daily operational issues (under appropriate supervision of Senior/Manager) and regular services review. 
•    To liaise with internal customers/stakeholders and senior team members to guarantee completion of involved or exceptions-based process actions. 

•    To ensure clear and smooth communication with Fund Accounting Team, Transfer Agency Team, Fund Compliance Team, Custody Team and other operations team for timely updating / maintenance of customer records.
•    To support Assistant Manager/Manager/Senior Manager, handle and delivery assigned ad hoc project within the deadline.
•    Handle and avoid risks to client organisations, Bank / Group by guaranteeing prompt and accurate reporting to clients / management, timely rectification and / or monitoring of any discrepancies.
•    To give accurate statistics relating to Main Risk Indicator (KRI) and Core Performance Indicator (KPI) to help measuring and meet division objectives.
•    Reference the processes for which the Post Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Accountable for executing and supervising the Budget process.

People and talent
•    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

Risk Management
•    Responsibilities relating to pinpointing, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the post the individual plays in overseeing them. For example -The aptitude to interpret the Group’s financial information, recognise main issues based on this information and put in place appropriate controls and measures. All responsibilities under the Risk Management Framework – both execution and supervisory – should be referenced, for example, Act as the [Process] risk control owner under the Group’s Risk Management Framework (covering relevant Operational Risk Framework ownership for [Liquidity] risk
•    To ensure all control/operating procedure and documentations are properly followed. To guarantee compliance to all established procedures, regulations and the Group Guidelines.To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market perspectives, operations guides and through other routine communication. 

Governance 
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, guarantee senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
•    Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, In charge of assessing the effectiveness of the Group’s arrangements to hand over effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory needs and expectations relevant to the job.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, among them regulatory and business conduct, throughout Standard Chartered Bank. This includes understanding and securing compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    To hand over best in class service in accordance with established procedures, regulations & laws to protect customer interest and to exceed client expectations.
•    Productively and collaboratively spot, escalate, mitigate and resolve risk, conduct and compliance matters.

Core Stakeholders
•    SSO Management team in Hub, Group and Country.

Other Responsibilities
•    Embed Here for good and Group’s brand and values in SSO,
•    Undertake other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Capabilities and Experience

•    Spot Openings 
•    Communication
•    Collaborate
•    Hand over Sustainably
•    Attain Results
•    Solve Problems

Qualifications

•    3 to 5 years of relevant work exposure to the following areas:
•    Good grasp of fund administration services such as fund valuation Mutual / Hedge funds and offshore private funds.
•    Good attention to detail with high levels of accuracy.
•    Aptitude to work independently with minimal supervision and able to handle variety of fast changing situations in terms of work pressure and client organisations’ needs.
•    Robust communication, client organisation servicing and problem solving capabilities.
•    Outstanding inter-personal and communication abilities and the capacity to adapt these to collaborate with both external and internal client organisations.
•    The capacity to adhere to established procedures but also to think proactively and to communicate suggested procedural changes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new prospects to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you partner with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to upgrade and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to develop for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off covering annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human abilities, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your expansion, with openings to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, spanning our teams, business functions and geographies - everyone feels respected and can realise their full potential.