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Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Tax Operations Senior Analyst:
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, communication to Citi’s Tax Operations team.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
We are seeking a skilled Tax Operations Analyst to join our Europe Wealth Client Tax Operations team in Warsaw, Poland. Citi Wealth offers unmatched global reach, coupled with a full range of portfolio management and investment advisory services, an array of structured lending and banking services, as well as expertise from Citi's Markets and Banking division.
This role is critical for maintaining and advancing client tax operations in Europe cluster withholding Taxes & Custody services such as tax reclaims, Relief at source within Poland. The successful candidate will conduct in-depth analysis of complex global client booking models, security services, perform reconciliations, identify operational risks, and ensure compliance with local tax regulations.
Citi Wealth Client Tax Operations Senior Analyst is an individual contributor role responsible for
ensuring complete, accurate and timely payments & tax form filing to local tax authorities.
This position also requires interaction with Business Management, Business Risk & Control, Legal and Compliance teams, and external stakeholders, making it essential to have a seasoned professional in this role.
Responsibilities:
Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts for all legal vehicles within Citi Wealth International clusters
Prepare non-US tax reports covering multiple jurisdictions and products, including quarterly reconciliations and Swiss withholding taxes (e.g., Swiss FTT Form 9, Local withholding, and VAT)
Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes. Evaluating eligibility and preparing required documentations and ensuring compliance with local and international regulations. Navigate complex tax systems and provide guidance on maximizing eligible refunds
Manage critical tax-related issues & remediation activities impacting clients and business stakeholders to ensure smooth operations and regulatory compliance
Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service and handle the preparation and transmission of data files to custodians
Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
Analyze tax transaction withholding processes from front to back and implement operational changes arising from process remediations or enhancements in collaboration with Business Change management & Technology partners.
Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation, ensuring knowledge sharing across the team for effective tax operations and control functions
Ensure timely escalation of issues, track their resolution, and participate in governance forums
Collaborate closely with Business and Technology partners to identify gaps and drive process improvements
Qualifications:
5 to 10 years of experience
A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
Good understanding of Cash & Stock Reconciliations
Swift notifications knowledge - MT599, MT546, MT568, MT566 as an asset
Corporate actions & income payments experience in EMEA and US markets
Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
Good understanding of Investments and capital market products as well as trade execution and settlement processes
Strong multi-tasking, organizational and time management skills with experience in continuously following up with various stakeholders and execution teams
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Strong analytical skills with the ability to conduct detailed analyses of complex tax processes
High level of integrity and ability to handle sensitive and confidential information in compliance with Swiss client data privacy laws
Critical thinking and drawing logical conclusions
Experience working both independently and, in a team-oriented, collaborative environment
Education & Skills:
Bachelor's/University degree or equivalent experience, preferably in finance and banking
Fluent English: Ability to communicate effectively verbally and in writing in a concise and coherent manner with international clients and bankers. German speaking is an added plus
Proficiency in tax software and MS Office Suite (Excel, Power point, Visio & SharePoint), particularly Excel
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Tax Operations Senior Analyst at Citi Bank.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Citi Bank's application process for this role.