State Head-Home Loan and Suvidha LAP
IDFC FIRST Bank — Delhi, NORTH DELHI
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Job Description
Job Requirements
Role/Job Title: State Head-Home Loan and Suvidha LAP
Business: Retail Banking
Function department: Home Loans
Job Purpose
State Head – Home Loan and Suvidha LAP, will drive the acquisition and growth of the Home Loan portfolio by sourcing business through the bank’s existing customer base. The role will focus on leveraging internal channels, cross-sell opportunities, and relationship management to meet business targets while ensuring superior customer experience and compliance with internal policies.
Key Responsibilities
Primary Responsibilities
- Business Acquisition
- Generate Home Loan leads and disbursements through the bank’s existing customer base across branches in the assigned area.
- Collaborate with branch banking, relationship managers, and internal teams to identify potential customers.
- Ensure conversion of leads into disbursements as per defined productivity norms.
- Team Management & Training
- Lead and manage a team of Sales Managers and Territory Managers.
- Train and motivate team members and branch staff on product features, sales processes, and customer handling.
- Relationship Management
- Build and maintain strong relationships with branch heads, customer relationship officers, and other cross-functional teams to facilitate smooth lead generation and business closures.
- Act as a single point of contact for Home Loan requirements of existing customers in the area.
Process & Compliance
- Ensure adherence to bank policies, processes, and regulatory guidelines.
- Coordinate with credit, operations, and legal teams to expedite approvals and documentation.
- Reporting & MIS
- Track and report daily, weekly, and monthly business performance.
- Share market feedback and insights with senior management for strategic refinement.
Secondary Responsibilities
'• Strong knowledge of Home Loan/Suvidha products, lending norms, and documentation.
• Ability to identify and convert sales opportunities from existing customer relationships.
• Good communication, presentation, and interpersonal skills.
• Create environment for them to focus on digital enablement to fulfil customer needs holistically
• Excellent relationship management and cross-functional coordination abilities.
• Familiarity with banking systems and customer management platforms
Education
- Graduate Degree: Any stream
- Postgraduate Degree: Any stream (preferred)
- Professional Certifications: Preferred but not mandatory
Experience
- 4–9 years of relevant experience in BFSI sector
- Prior experience in secured/unsecured lending, team management, and internal channel sourcing
- Role Level: Chief Manager / AVP
Frequently Asked Questions
What are the eligibility criteria for the State Head-Home Loan and Suvidha LAP job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a State Head-Home Loan and Suvidha LAP at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a State Head-Home Loan and Suvidha LAP at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the State Head-Home Loan and Suvidha LAP role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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