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Job/ Job Title: Specialist -Loan Operations
Function/ Department: Wholesale Banking Operations
Job Purpose: 'The post entails analysing and execution of WB Loan Operations. Incumbent is accountable to guarantee Efficient and Accurate processing of transactions and delivery of high quality customer service securing all processes are adhered as per the documented processes. The post will closely collaborate with the CAD, Business teams , Central Wholesale Business Strategy team, Compliance and Finance teams to drive Efficient service delivery and Mitigation of Operational Risk. It includes developing up teams, systems, appropriate process and drive culture relevant to Centralised Processing environment and handle / support bank's Audit plan.
In charge of limit setup for Wholesale Banking among them Cash Credit, Overdraft, WCDL, ODFD, Dropline Overdraft and Trade Fund/Non Fund Limits
Guarantee accurate Drawing Power calculation and deliver input for monitoring customer's position of stocks and credit
Person needs to guarantee the processes and policies are compliant and streamlined within the Regulatory guidelines
analyse business processes and workflows and redesign business activities to optimise performance, quality and speed of services or processes. This includes the exploration of automating and streamlining processes.
Handle stakeholder expectations to ensure continuous levels of engagement by spotting and addressing needs, setting service standards and resolving issues in accordance with organisational procedures
Create and implement risk management, Change Management, Technology adoption, leading to operational excellence
Drive automations and digitization initiatives to enhance operational streamlining
Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the bank
Strategize and create roadmap for re-engineering business processes to enhance customer service, enhance controls and to drive cost effectiveness and accuracy
Works towards achieving businesses goals / objectives and shows urgency in fast paced environment
MIS & Reporting
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Monitor key parameters on employee productivity, Incidents and make necessary improvements
Allow teams to drive improvements, Reduce Ops Risk by delivering necessary support
Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)
Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)
Experience: 5 - 10 Years’ track record in Banking & Finance
This Specialist - Loan Operations vacancy is based in Thane.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Specialist - Loan Operations at IDFC FIRST Bank.
This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.