Senior Sales Manager (Current Account) at IDFC FIRST Bank

Job Description

Job Needs

About the Job

The Senior Sales Manager – Current Account is a key leadership position within the Retail Branch Banking function. The job is tasked with driving the expansion and profitability of the current account portfolio over a defined region. This includes expanding the branch footprint, increasing product penetration, and ensuring the delivery of high-quality customer service. The position bearer will lead a team of branch officers, pinpoint high-potential markets, and convert business prospects into tangible results. With full P&L accountability, this position directly contributes to the strategic objectives of the branch banking business.

Core Responsibilities

Primary Responsibilities

Lead, mentor, and run a team of branch officers throughout the assigned branches.
Pinpoint and acquire potential customers for current accounts and asset products to generate fee-based revenue.
Monitor daily sales calls to ensure adherence to the acquisition process and adequate market coverage.
Drive activation of current account customers and secure achievement of float targets.
Conduct regular product training and refreshers to ensure the team is well-informed and up to date.
Guarantee timely and effective resolution of customer queries and service issues.
Uphold optimal staffing levels and run team attrition efficiently.
Secure customer satisfaction by meeting service quality and delivery standards.
Evaluate and refine progress strategies based on competitor analysis and customer feedback.
Track business performance and guarantee execution aligns with the defined business plan.

Secondary Responsibilities

Recommend and implement process improvements to enhance service effectiveness and quality spanning the branch network.
Support employee engagement initiatives and foster a high-performance culture.

What We Are Looking For

Education

Graduate in any discipline.

Experience

Minimum of 7 years of relevant experience in sales within the banking industry, preferably in branch banking or current account acquisition.

Capabilities and Attributes

Robust leadership and team management capabilities.
Proven track record in sales and customer acquisition.
Strategic thinking with a specialise in execution and results.
Capacity to analyse market trends and competitor strategies.
High customer orientation and service quality focus.
Robust organizational and problem-solving abilities.
Capacity to attract, retain, and create high-undertaking talent.
Fluent in English with solid business communication competencies

This Senior Sales Manager (Current Account) vacancy is based in Surat.

Frequently Asked Questions

What are the eligibility criteria for the Senior Sales Manager (Current Account) job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Senior Sales Manager (Current Account) at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Sales Manager (Current Account) at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Senior Sales Manager (Current Account) role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Senior Sales Manager (Current Account)

IDFC FIRST Bank — Surat, SURAT