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The Senior Relationship Manager - Commercial Banking position sits in the IDFC FIRST Bank office in Bhubaneswar.
Job CriteriaPosition/ Job Title: Senior Relationship Manager-Commercial Banking
Business: Wholesale Banking
Function/ Department: Commercial Banking
'Own end‑to‑end acquisition and relationship management of mid‑corporate clients to hand over sustainable revenue and book expansion over assets and liabilities, with a sound concentrate on new‑to‑bank (NTB) acquisition and activation and on cross‑sell of transaction banking products e.g., Cash Management Services (CMS), Trade Services—and treasury/FX solutions, while upholding portfolio quality, ensuring compliance with risk policies, and orchestrating seamless service through cross‑functional collaboration
'1. Business Development:
o Acquire new mid-corporate customers and onboard them successfully
o Reach targets for fund-based and non-fund-based products, such as working capital loans, term loans, and trade finance
o Cross-sell products like treasury services, cash management services, forex services, salary accounts, etc.
2. Revenue Generation:
o Meet income targets from interest and fee-based products for both assets and liabilities
o Specialise in increasing wallet share by offering customized solutions to customers
3. Client Relationship Management:
o Create and sustain robust relationships with key decision-makers in customer businesses
o Ensure high customer satisfaction scores through regular engagement and prompt issue resolution
4. Risk Management:
o Monitor the creditworthiness of clients and ensure compliance with the bank's risk policies
o Minimize non-carrying out assets (NPAs) by upholding a healthy portfolio
o Ensure CAM preparation for NTB as well as for ETB renewals and covenant monitoring for existing contracts
5. Team Collaboration:
o Work closely with product teams (e.g., treasury services, cash management services, forex services) to meet customer needs
o Liaise with credit and operations teams for seamless service delivery
'Keep up CRM hygiene: log calls/chances, update next actions, and keep KYC/periodic reviews current
Deliver market intelligence on sectors/competitors/pricing; contribute to AOP planning and campaigns
Prepare MIS/portfolio analytics (utilization, profitability, cross‑sell ratios) and present in governance forums
Support audits and compliance reviews; close observations within agreed timelines
Represent the bank at client organisation events, trade bodies, and webinars; develop brand visibility
Act as back‑up RM for selected accounts to secure continuity of service
Graduate - B.Tech/B.Com/BA/BSc
Post Graduate - MBA/PGDM or Postgraduate / CA/ICWA (treated as PG‑equivalent for this post)
8-12 years of relevant background in pvt or public sector bank
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-18 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Relationship Manager - Commercial Banking at IDFC FIRST Bank.
This role requires around 10-18 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.