Employer Login | Partner Login | Candidate Login
WhatsApp Logo Chat us Call Logo Call us

Senior Pega Administrator

Citi Bank — Chennai, CHENNAI

Apply Now
Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

We are seeking an experienced and motivated Senior Pega Administrator to join our dynamic IT team. The ideal candidate will have 5-6 years of hands-on experience in managing, monitoring, and maintaining Pega platform environments. This role is responsible for ensuring the stability, performance, and security of our Pega applications. The Senior Pega Administrator will work closely with development teams, business analysts, and other stakeholders to support the entire application lifecycle.


Key Responsibilities

  • Platform Administration: Install, configure, and upgrade Pega platforms and related infrastructure components across all environments (development, testing, staging, and production).
  • Performance Monitoring & Tuning: Proactively monitor system performance, troubleshoot and resolve issues, and perform performance tuning to ensure optimal application speed and reliability. This includes analyzing logs, running diagnostic tools, and managing system resources.
  • Deployment & Automation: Manage the deployment of Pega applications, including rules and code, using deployment tools like Jenkins, Pega's Deployment Manager, or other CI/CD pipelines. Automate deployment and administrative tasks where possible.
  • Security Management: Implement and manage security policies, including user access, authentication, and authorization, in coordination with corporate security standards.
  • System Maintenance: Perform regular system maintenance, including backups, patching, and health checks, to ensure the integrity and availability of the Pega environment.
  • Troubleshooting & Support: Provide Tier 3 support for Pega applications, diagnosing and resolving complex technical issues related to the platform and its integrations.
  • Collaboration: Work closely with Pega developers, architects, and business stakeholders to understand application requirements and provide platform-level support.
  • Documentation: Create and maintain comprehensive documentation for system configurations, administrative procedures, and troubleshooting guides.

Qualifications and Skills

Required:

  • Experience:5-6 years of dedicated experience in Pega administration (Pega PRPC).
  • Certifications: Pega Certified System Administrator (PCSA) is required.
  • Technical Skills:
    • In-depth knowledge of Pega architecture and underlying infrastructure (application servers like Tomcat, WebSphere, or JBoss; databases like Oracle, SQL Server, or PostgreSQL).
    • Experience with Pega installation, upgrades, and patching.
    • Proficiency in using Pega's administrative tools, including the Admin Studio and Predictive Diagnostic Cloud (PDC).
    • Strong understanding of Pega's security model and experience implementing security policies.
    • Experience with application deployment and CI/CD tools (e.g., Jenkins, Git, Pega Deployment Manager).
    • Solid understanding of networking concepts, load balancing, and high-availability configurations.
  • Problem-Solving: Excellent analytical and troubleshooting skills with the ability to resolve complex technical issues under pressure.
  • Communication: Strong verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical teams.

Preferred:

  • Certifications: Pega Certified Senior System Architect (PCSSA) or other advanced Pega certifications.
  • Cloud Experience: Experience with managing Pega environments on cloud platforms such as AWS, Azure, or Google Cloud.
  • Scripting: Proficiency in scripting languages (e.g., Shell, Python, PowerShell) for automation.
  • Database Administration: Basic database administration skills.

Agile/Scrum: Experience working in an Agile or Scrum development environment


------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Applications Development

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Frequently Asked Questions

What are the eligibility criteria for the Senior Pega Administrator job at Citi Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Senior Pega Administrator at Citi Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Pega Administrator at Citi Bank.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Senior Pega Administrator role at Citi Bank?

You can apply directly using the Apply Now button on this page, which will take you to Citi Bank's application process for this role.