Chat us
Call us
11577
Major Deliverables:
- Establishing relationship with registered users
- Understanding client’s requirement, involve RM if needed
- Resolving any of the client queries
- Connecting with clients to give regular updates
- Getting more referrals from the existing users for onboarding new investors on the platform
- Introduction calls for all new customers
- Tracking of query resolutions
- Tagging of all queries raised in CRM
Specialized job competencies:
Good communication skills, Fluent in English verbal & written communication, Graduate (any stream),
existing experience in customer service management
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Officer - Segments - Segments - CRM Wealth - Mumbai - Mumbai - Lodha (I-Think Techno Campus) - JM at Tata Capital.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Tata Capital's application process for this role.