Position purpose
“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to reach targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity
Duties and Responsibilities
•Client Service - TAT, Tokens, client complaints and NSR/SR closure Management•Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.•Cross selling the insurance and other products to walk in clients •Cash & Client Service /NPS and Audit Queries•Service branch maintenance and control•Consistent increase in penetration of CDM/Kiosk•Oversee escalations with teams (Centralize/HO) for end to end resolution•Petty cash management•Sustain minimal errors in audit report published by HO.
Required Qualifications and Experience
•Understanding of cash & client service related processes and policies.•Graduate/Post graduate fresher/with experience•Ability to work independently and towards deadlines.•Effective oral and written communication capabilities
This opening is for the Senior Executive - Operations and Service position in Aurangabad MH.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-4 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Executive - Operations and Service at Bajaj Housing Finance.
This role requires around 3-4 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Bajaj Housing Finance's application process for this role.