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Position purpose
“This position is open with Bajaj Finance ltd.”
First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management capabilities with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.
Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
• Reaching business numbers with the assigned line of channels (Basis location and market potential).
• People Management (Off roll) – Hiring, Retention & Productivity.
• Sales Governance through compliance of systems and processes.
• Tasked with tracking, overseeing & controlling PDD requirement compliance
• Reduction in client complaints & cancellation by making sure that no miss-selling is being done.
• Understanding of CRM – Salesforce.com.
• Effectively engage with Credit, Operations, Risk & within 2W/3W teams.
• To make sure TAT is maintained for case processing.
4. Key challenges
(Challenges faced on an on-going basis in carrying out the job)
• Training of self and their group below.
• Hiring right applicant.
• Smooth onboarding to help settle the employee well in BFL.
• Smooth onboarding of New Dealer/Partner with BFL
• Retention of Off-roll staff
5. DECISIONS
(Key decisions taken by job holder at his/her end)
• Hiring of Off roll staff
• Approvals by collaborating with internal stake holders eg. Clearing cases
• Lead allocation
• Field activity planning and closure
6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)
Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
• Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file.
• Connect with HR department for hiring & retention
External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
• Engaging with client.
• Mapping of market competition.
7. DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)
Financial Dimensions
(These should be quantifiable numerical amounts)
• From 45 to 70 Cases MOM (depending upon location and market potential)
Other Dimensions
(Significant volume dimensions associated with the job)
? Total Group Size: 9
? Number of Direct Reports: 5 to 9
? Number of Indirect Reports: NA
? Number of Outsourced employees: 5 to 9
? Number of locations: 1 to 4
? Number of products: 1 i.e. Two wheeler Loan
Required Qualifications and Experience
Capabilities AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience qualifications of this job and not the incumbent)
Educational Qualifications
• Qualifications – Graduate / Post Graduate
• Good command in excel is essential.
• Work Experience – 1 to 3 years of
This opening is for the Senior Executive - Debt Management Services - The Wheels - 2W/3W position in Patna.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 1-3 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Executive - Debt Management Services - The Wheels - 2W/3W at Bajaj Housing Finance.
This role requires around 1-3 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Bajaj Housing Finance's application process for this role.