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Role/ Job Title: Senior Associate - Customer Static Data Setup
Function/ Department: Wholesale Banking Operations
Job Purpose 'A Trade Operations Customer Onboarding Processor is responsible for ensuring the smooth and efficient onboarding of new customers into trade operations processes, with a focus on compliance, accuracy, and customer satisfaction. Here is a typical job description for this role
Primary Responsibilities
Role:
'The Trade Operations Customer Onboarding Processor plays a crucial role in facilitating the seamless onboarding of new customers into the organization's trade services. This position involves managing documentation, verifying compliance requirements, coordinating with various departments, and providing support to new clients throughout the onboarding process. The ideal candidate is detail-oriented, customer-focused, and has experience in trade operations or financial services.
Responsibility:
Customer Onboarding: Manage the end-to-end onboarding process for new clients, including account setup, documentation review, and data entry.
Documentation & Compliance: Verify customer documentation for accuracy and completeness, ensuring compliance with regulatory requirements (e.g., KYC, AML, and other trade-related regulations).
Data Management: Enter and maintain accurate customer information in internal systems, ensuring that data is up-to-date and secure.
Customer Communication: Act as a point of contact for new clients during the onboarding process, providing guidance, answering questions, and resolving issues in a timely manner.
Secondary Responsibilities
'Cross-Department Coordination: Collaborate with internal teams such as Compliance, Risk, Trade Operations, and Relationship Managers to streamline the onboarding process and address any client-specific needs.
Quality Assurance: Perform quality checks on onboarding processes and suggest improvements for greater efficiency and accuracy.
Reporting: Prepare reports on onboarding progress, client feedback, and any challenges encountered during the process, and present findings to management.
Any Graduate or Postgraduate
Experience: 2-5 Years’ experience in Banking & Finance
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Associate - Customer Static Data Setup at IDFC FIRST Bank.
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.