Sales Team member - Business Correspondent_SUPPORT SERVICES_0762_7875_1087580
Kotak Mahindra Bank — Rajahmundry, EAST GODAVARI
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Job Description
Job Title – Sales Officer – Business Correspondent (Financial inclusion)
Location: Multiple locations (Urban/ Semi-Urban / Rural)
Department: Financial Inclusion – Business Correspondent (BC) Channel
Reporting To: TRM/Channel Manager
Key Responsibilities: Business & Sales:
- Source and acquire customers through the BC channel for financial inclusion products
- Promote and sell products including:
- Savings & Current Accounts (CASA), PMJDY Accounts
- Retail / Micro Loans
- Government-linked Social Security schemes
- Achieve assigned sales, productivity, and portfolio quality targets
- Conduct field visits, BC Agent mapping, customer camps, and financial literacy programs
BC Agent Management:
- Identify, recruit, and onboard new BC agents / CSPs in allocated geography
- Ensure BC onboarding is completed as per bank, RBI, and internal compliance norms
- Train BC agents on products, processes, digital applications, KYC norms, and customer handling
- Provide continuous handholding and on-ground support to BC agents for business ramp-up
- Monitor BC agent performance, productivity, and service quality
- Act as a single point of contact between BC agents and the bank for operational and business issues
Operations & Compliance:
- Ensure accurate and timely KYC, documentation, and customer onboarding
- Maintain daily activity reports, BC productivity MIS, and sales trackers
- Ensure 100% adherence to compliance, audit, and regulatory guidelines
- Support customer servicing, grievance handling, and post-sales follow-ups
Desired Candidate Profile:
- Education: Preferred qualification Graduate (any discipline)
- Experience:
- 0–3 years of experience in field sales / banking / NBFC / microfinance / insurance
- Prior exposure to BC, CSP or NBFC sales is an added advantage
Frequently Asked Questions
What are the eligibility criteria for the Sales Team member - Business Correspondent_SUPPORT SERVICES_0762_7875_1087580 job at Kotak Mahindra Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Sales Team member - Business Correspondent_SUPPORT SERVICES_0762_7875_1087580 at Kotak Mahindra Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Sales Team member - Business Correspondent_SUPPORT SERVICES_0762_7875_1087580 at Kotak Mahindra Bank.
Is prior experience required for this position?
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Sales Team member - Business Correspondent_SUPPORT SERVICES_0762_7875_1087580 role at Kotak Mahindra Bank?
You can apply directly using the Apply Now button on this page, which will take you to Kotak Mahindra Bank's application process for this role.
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