Sales & Relationship Manager Program
ICICI Bank — Mumbai, MUMBAI
Job Description
Join the growth story
Explore endless opportunities
Nourish our million relationships
Drive your micro-market
Drive your micro-market
Wealth Services
Wealth Services
Wealth Services
Wealth Services
Wealth Services
Wealth Services
Wealth Services
Wealth Services
Wealth Services
Wealth Services
Category
SRM Program
Job level
Entry Level
Job Type
Permanent
Experience
Freshers
Location
Across India
Program Description
Sales & Relationship Manager Program is a curated program aimed at transforming young and talented graduates into a stream of bankers equipped with knowledge and skills required to serve the bank’s customers needs. The program, designed and delivered in partnership with our Industry Academia partners, encapsulates the new age skills of the banking industry. The applicants selected through an entrance exam-based recruitment process, undergo 15 days of structured classroom training program with our partners, which inculcates relationship management perspective in the candidate. Post-successful completion, applicants jump-start their career in sales and relationship manager role with a customer centric 360-degree approach.
Academic Partners
Applicants can apply to this program through any of the academic partners:
1. NIIT Limited
2. ITM Edutech
3. TVS Training and Service Limited
Program Highlights
Program Duration
15 days of physical training with residential facilities at Academic Partner campus.
Skills & knowledge
The program will focus on imparting skills and knowledge on sales and relationship management, products, processes, digital offerings, compliance framework, and behavioural skills
Innovative Pedagogy
Rigorous training using varied pedagogies viz. case studies, group discussions, role plays, e-learning modules and assessments
Join the exclusive Group
On successful completion of the programme, the students are absorbed in ICICI bank at Senior Officer grade
Program Structure
Program Duration
15 days of physical training with stay arrangements at campus of Academic Partner
Program Fees
No fees for training, residential stay and food.
Remuneration
Starting CTC Rs. 3.14 Lakh to Rs. 3.85 Lakh* *Based on location*
Eligibility
Program Duration
Fresher Graduates with 0 to 1 year work experience. (Engineer, Diploma Engineer, MBA or Postgraduate not eligible)
Qualifying Marks
Minimum 50% or higher in 10th, 12th and graduation (full-time courses)
Age
Age limit: Below 25 years or lower as on date of application
Role and Location fungibility
Applicant should be locationally mobile and willing to do Relationship & Sales roles
Selection Process
Step 1
Online Aptitude Test
Once the applicants are shortlisted, the first step is undergoing an online aptitude test. The details of the test will be communicated by our Academic partner. As this is a time bound test, please read the instructions carefully before attempting through mobile as well as Laptop/Desktop. Chrome is the recommended browser for the test.
Step 2
Interview
Applicants who cleared aptitude test are invited for up to 2 rounds of virtual/ physical interviews. Candidates who qualify in the partner interview round will subsequently proceed to an interview, with ICICI Bank which will be conducted in the same city/state of the candidate. Please update your latest CV, Photograph & submit your declaration at ICICI careers before appearing for the interview process. The same can be done from the ICICI Banks iUniverse app.
Role of a Relationship Manager
After completing the Sales and Relationship Manager program you would take up the role of a Relationship Manager. Please find below the role description of a Relationship Manager.
A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should have an inclination to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being “Fair to the Bank and Fair to the Customer”. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best in class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, asset solutions, investment solutions, farmer finance solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer.
Bankable individuals not just Bankers
We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome. Our training programs equip you to get ready for the role of a Relationship Manager.
Academic Partners
TVS Training and Services
NIIT Limited
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Frequently Asked Questions
What are the eligibility criteria for the Sales & Relationship Manager Program job at ICICI Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-1 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Sales & Relationship Manager Program at ICICI Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Sales & Relationship Manager Program at ICICI Bank.
Is prior experience required for this position?
This role requires around 0-1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Sales & Relationship Manager Program role at ICICI Bank?
You can apply directly using the Apply Now button on this page, which will take you to ICICI Bank's application process for this role.