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Role/ Job Title: Sales Manger- Direct-Gold Loan
Business: Retail Banking
Function/ Department: Gold Loan
'The Sales Manager – Direct is responsible for sourcing and driving gold loan business through sales channels at the assigned location. The role focuses on open market sourcing, digital lead conversion, execution of local marketing activities, and managing the DST (Direct Selling Team) to achieve sales targets while maintaining portfolio quality and compliance.
'• Drive customer acquisition through open market sourcing, referrals, and local channel relationships.
• Convert digital leads received from SO App and online platforms with prompt action and follow-up.
• Ensure effective lead tracking, quality calling, and closure of ageing and pending leads.
• Conduct regular field visits for sourcing, competition mapping, and opportunity identification.
• Execute branch-level BTL activities such as canopies, society activations, shop branding and stalls.
• Achieve assigned monthly sales, disbursement, and revenue targets for the location/territory.
• Ensure high-quality sourcing with complete documentation, accurate KYC, and adherence to compliance norms.
• Coordinate with branch operations for smooth loan processing and disbursements.
• Strong knowledge of local markets, sourcing practices, and customer handling.
• Maintain timely and accurate reporting on leads, sales, DST productivity, and BTL activities.
• Report directly to the Location Head and work closely to achieve business objectives.
'-Recommend process changes in order to improve service efficiency and quality across the assigned area
'-Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service
'-Leverage in-house synergies through collaboration with internal stakeholders
Qualifications:
Graduate Degree: any
Years of Experience: 2 Years
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Sales Manager- Gold Loan at IDFC FIRST Bank.
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.