RL - Consumers:Sales Manager - Personal Loan - Branch at Axis Bank

Job Description

Role description

About Bharat Banking:

Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel.

About the >Role:

The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience.

Key Responsibilities:

Develop and maintain business relationships with select group of customers through individualized customer service
Handle customers queries and provide superior service to the mapped customers
Ensure timely delivery of customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards in achieving total customer satisfaction are met
Deepen the existing relationships by cross selling the Bank's products and services/ third party products
Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization
Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers
Ensure achievement of month end enhancement disbursements

Qualifications:

Optimal qualification for success on the job is:

Graduate/ MBA (Marketing) preferred
2 - 5 years of experience in the BFSI sector

Role Proficiencies:

For successful execution of the job, a candidate should possess the following:

Knowledge of industry, technology, marketing, and product trends
Knowledge of regulatory guidelines and norms
Good communication (both verbal and written) skill in both English and the local language
Ability to handle pressure and meet deadlines
Strong Excel and database manipulation skills, financial and statistical analysis skill

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Skills

Refer to the Job Description

Frequently Asked Questions

What are the eligibility criteria for the RL - Consumers:Sales Manager - Personal Loan - Branch job at Axis Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5 - 8 Years years of relevant experience expected for this role.

What are the primary responsibilities of a RL - Consumers:Sales Manager - Personal Loan - Branch at Axis Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RL - Consumers:Sales Manager - Personal Loan - Branch at Axis Bank.

Is prior experience required for this position?

This role requires around 5 - 8 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the RL - Consumers:Sales Manager - Personal Loan - Branch role at Axis Bank?

You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.

RL - Consumers:Sales Manager - Personal Loan - Branch

Axis Bank — Bilaspur, SURGUJA