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Role/Job Title: Used Tractor-Relationship Manager
Business Unit: Tractor
The Relationship Manager Tractor Loan is responsible for acquiring and managing customers seeking tractor loans, while ensuring high-quality service and portfolio health. The role involves close collaboration with product, Credit and operations to drive customer acquisition, deepen relationships, and deliver tailored financial solutions
'Primary Responsibilities Acquire Used tractor customers of tractor loans by conducting credit assessments and offering end-to-end financial solutions
Maintain strong engagement with existing customers through regular communication, including updates on repayments and product offerings
Empanel new dealers and channel partners in the market
Generate new leads of new and used tractor business through dealer managements, referrals, promotional activities, and customer interactionsCoordinate with credit and operations teams for smooth loan processing and disbursement.
Conduct product training sessions for internal team members to ensure alignment with product guidelines
Proactively resolve customer queries and ensure high levels of satisfaction
Monitor channel and team performance to ensure quality sourcing and a healthy loan portfolio.
Analyse competitor products and market practices to inform growth strategies.
Recommend process improvements to enhance service efficiency and quality across the branch network
Plan and execute sales promotions and marketing initiatives to drive business growth. Secondary Responsibilities-Collaborate with other business verticals to identify cross-sell opportunities
Gather feedback from customers and channels to refine and improve growth strategies
'Support collection and recovery initiatives when required.
Participate in local marketing activities, dealer meets, and promotional campaigns.
Ensure adherence to internal process, policy, and regulatory compliance.
Qualifications:
Graduate - Yes
Experience:
Minimum Number of Years - Minimum 2-5 Years experience in Tractor Loan/Farm equipment or Loan product with NBFC and Bank
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager - Used Tractor at IDFC FIRST Bank.
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.