Relationship Manager-Tractor Loan
IDFC FIRST Bank — Kalol, GANDHINAGAR
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Job Description
Job Expectations About the Post
The Relationship Manager – Tractor Loan is accountable for acquiring and handling customers seeking tractor loans, while ensuring high-quality service and portfolio health. The position involves close collaboration with product, operations, and dealership teams to drive customer acquisition, deepen relationships, and produce tailored financial solutions. The incumbent will also run dealership business customers and contribute to the overall objectives of the branch banking channel.
Core Responsibilities
Primary Responsibilities
- Acquire new customers for tractor loans by conducting credit assessments and offering end-to-end financial solutions.
- Keep up solid engagement with existing customers through regular communication, covering updates on interest rates and product offerings.
- Empanel new dealers, DSAs (Direct Selling Agents), and DSTs (Direct Sales Teams) in the market.
- Generate new leads for dealership business through referrals, promotional activities, and customer interactions.
- Conduct policy training sessions for internal team members to ensure alignment with product guidelines.
- Proactively resolve customer queries and guarantee high levels of satisfaction.
- Monitor channel and team performance to secure quality sourcing and a healthy loan portfolio.
- Analyse competitor products and market practices to inform progress strategies.
- Recommend process improvements to enhance service productivity and quality over the branch network.
- Plan and execute sales promotions and marketing initiatives to drive business progress.
Secondary Responsibilities
- Collaborate with other business verticals to spot cross-sell openings.
- Gather feedback from customers and channels to refine and upgrade expansion strategies.
What We Are Looking For
Education
- Graduate in any discipline (e.g., BA, BCom, BBA, BSc, BTech, BE).
Experience
- 3 years of relevant exposure to branch banking, preferably in rural lending or tractor finance.
Abilities and Attributes
- Solid understanding of tractor loan products and rural customer needs.
- Proven ability in customer acquisition and dealership relationship management.
- Outstanding communication, negotiation, and interpersonal abilities.
- Analytical mindset with the capacity to assess market trends and competitor strategies.
- Exposure to running sales channels and dealer networks.
- Leadership capabilities with the aptitude to mentor and support team members.
- High level of integrity and compliance orientation.
- Strategic thinking and execution capability.
Location for this Relationship Manager-Tractor Loan opening: Kalol.
Frequently Asked Questions
What are the eligibility criteria for the Relationship Manager-Tractor Loan job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Relationship Manager-Tractor Loan at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager-Tractor Loan at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Relationship Manager-Tractor Loan role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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