Relationship Manager-Tractor Loan at IDFC FIRST Bank

Job Description

The Relationship Manager-Tractor Loan position sits in the IDFC FIRST Bank office in Bodeli.

Job Criteria

About the Position

The Relationship Manager – Tractor Loan is in charge of acquiring and running customers seeking tractor loans, while guaranteeing high-quality service and portfolio health. The job involves close collaboration with product, operations, and dealership teams to drive customer acquisition, deepen relationships, and hand over tailored financial solutions. The incumbent will also oversee dealership business clients and contribute to the overall objectives of the branch banking channel.

Key Responsibilities

Primary Responsibilities

Acquire new customers for tractor loans by conducting credit assessments and offering end-to-end financial solutions.
Sustain robust engagement with existing customers through regular communication, among them updates on interest rates and product offerings.
Empanel new dealers, DSAs (Direct Selling Agents), and DSTs (Direct Sales Teams) in the market.
Generate new leads for dealership business through referrals, promotional activities, and customer interactions.
Conduct policy training sessions for internal team members to guarantee alignment with product guidelines.
Proactively resolve customer queries and secure high levels of satisfaction.
Monitor channel and team performance to ensure quality sourcing and a healthy loan portfolio.
Analyse competitor products and market practices to inform expansion strategies.
Recommend process improvements to enhance service effectiveness and quality spanning the branch network.
Plan and execute sales promotions and marketing initiatives to drive business expansion.

Secondary Responsibilities

Collaborate with other business verticals to pinpoint cross-sell prospects.
Gather feedback from customers and channels to refine and enhance development strategies.

What We Are Looking For

Education

Graduate in any discipline (e.g., BA, BCom, BBA, BSc, BTech, BE).

Experience

3 years of relevant track record in branch banking, preferably in rural lending or tractor finance.

Capabilities and Attributes

Robust understanding of tractor loan products and rural customer needs.
Proven ability in customer acquisition and dealership relationship management.
First-rate communication, negotiation, and interpersonal capabilities.
Analytical mindset with the aptitude to assess market trends and competitor strategies.
Track record in overseeing sales channels and dealer networks.
Leadership competencies with the capability to mentor and support team members.
High level of integrity and compliance orientation.
Strategic thinking and execution capability.

Frequently Asked Questions

What are the eligibility criteria for the Relationship Manager-Tractor Loan job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Relationship Manager-Tractor Loan at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager-Tractor Loan at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Relationship Manager-Tractor Loan role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Relationship Manager-Tractor Loan

IDFC FIRST Bank — Bodeli, CHHOTAUDEPUR