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As a Relationship Manager, you'll be accountable for handling and shaping relationships with customers of SME Banking to drive business development and meet the bank's strategic objectives. You’ll give customer needs-based solutions, structure appropriate credit facility, and execute a range of banking transactions. You’ll recognise prospects and convert to generate new business and proactively develop trusted client relationships to keep up a portfolio of active and growing customers.
This is an chance for you to demonstrate your relationship management, sales, customer service and communications competencies. Our Relationship Managers can advance their careers spanning customer segments or explore roles over Wealth and Retail Banking.
About our Wealth and Retail Banking business
We service more than 13 million individuals and small businesses, with a specialise in the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent customers who will progress in their wealth journey with us and form the pipeline of future affluent clients.
We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the sound structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span throughout deposits, payments, financing, advisory, investments and bancassurance.
We’re investing USD $1.5 billion in our Affluent banking business. Our investment centres on affluent frontline teams, wealth and digital platforms, and client organisation centres, as well as brand and marketing, to drive expansion. You’ll join a growing franchise within Standard Chartered Group.
• Recognise prospects and convert in line with the Bank’s direction.
• Offer client-centric solutions, structure appropriate credit facility, and execute different banking transactions.
• Sustain a portfolio of active and growing customers.
• Market and sell broad range of products such as Trade Services, Lending, Cash Management and Wealth.
• Prepare credit proposal and loan application of customers.
• Work closely with credit team to secure good quality lending decisions are made.
• Implement agreed business plan to deliver on sales/ revenue targets.
• 5+ years of relevant exposure to serving business, commercial or corporate client organisations.
• A track record in new customer acquisition.
• Sound product know-how on Trade, Cash Management, Lending and FX and sound understanding of local industries, supply and value chains and market environment.
• Experience servicing international businesses under the cross-border context.
• Capacity to speak Mandarin fluently is a plus.
• Sound know-how of wealth products.
• Outstanding communication and presentation abilities.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our customers, communities, and each other. We question the status quo, love a challenge and enjoy finding new openings to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you team up with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the customer at the heart of what we do
Never settle, continuously striving to strengthen and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to create for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off such as annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human competencies, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your progress, with chances to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, over our teams, business functions and geographies - everyone feels respected and can realise their full potential.
This Relationship Manager - SME BWC vacancy is based in Delhi.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager - SME BWC at Standard Chartered.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Standard Chartered's application process for this role.