Relationship Manager-Personal Loan
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Expectations Job Criteria
Position/Job Title: Relationship Manager-Personal Loan
Function/ Department: Rural Banking
Job Purpose:
The job entails creating and deepening relationships with Rural Banking accounts and guaranteeing best in-class service to the customers. The job bearer has a responsibility to recognise Business owners / entrepreneurs in the defined catchment and assess their business loan needs. The position bearer is in charge of driving client organisation acquisition, developing household level customer relationships and capitalizing on lifetime value in each relationship to reach larger organizational goals.
Roles & Responsibilities:
- Drive Personal Loan business through assigned bank branch.
- Create and drive alternate channels for sales along with regular channels.
- Open new avenues for business through corporates.
- Mentor, guide & motivate the sales team to meet the required target/productivity.
- Recruit & train team members from time to time.
- Keep empanelling new corporates for Personal Loan sourcing.
- Conduct marketing/promotional activities to enhance visibility of PL.
- Give regular feedback to product, credit & process for improvement.
- Work together with credit, operation to guarantee best in class TAT.
- Uphold high level of collection streamlining.
- Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual loan booking targets.
- · Contribute to penetration of PL self-sourced high value business in Rural markets through self-lead generation and as per needs of customer offer the PL.
- Monitor high collections productivity through discipline and drive.
- Gather latest Market intelligence and track and benchmark against best practices in competitor banks and NBFC.
- Evaluate the development strategy based on competitor analysis and feedback from different channels/customers.
- Recommend process changes in order to upgrade service productivity and quality over the branch network.
- Run a team of field officers, taking responsibility of their development and attrition.
- Build and implement livelihood advancement and community development initiatives.
Managerial & Leadership Responsibilities:
- Attract and retain best-in-class talent for core roles in their reporting structure.
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
- Allow teams to drive development targets by giving necessary support.
Education Qualification:
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.
Experience: 5 to 10 years of relevant rural banking experience.
Location for this Relationship Manager-Personal Loan opening: Uttar Pradesh.
Frequently Asked Questions
What are the eligibility criteria for the Relationship Manager-Personal Loan job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Relationship Manager-Personal Loan at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager-Personal Loan at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Relationship Manager-Personal Loan role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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