Relationship Manager-NBFC at IDFC FIRST Bank

Job Description

Job Requirements

About the Role

The Relationship Manager – NBFC will be responsible for acquiring and managing relationships with mid to large-sized NBFC clients. The role focuses on deepening customer engagement across asset and liability products, driving business growth, and ensuring compliance with regulatory and internal guidelines. The ideal candidate will act as the first point of contact for clients, delivering tailored solutions and contributing to the bank’s strategic objectives.

Key Responsibilities

Primary Responsibilities

Acquire and manage a portfolio of NBFC clients, ensuring seamless onboarding and servicing.
Understand client needs and structure customized banking solutions aligned with the bank’s policies.
Drive business generation across asset and liability products within regulatory and risk frameworks.
Conduct due diligence and manage credit exposure throughout the client lifecycle.
Analyze financial reports to identify early warning signals and mitigate potential risks.
Ideate and implement diversified revenue strategies and client acquisition campaigns.
Collaborate with internal teams (Treasury, Risk, Compliance, Legal) to ensure efficient execution.
Monitor customer satisfaction and recommend process improvements to enhance service delivery.
Champion a customer-first culture and ensure high service standards across the team.

Secondary Responsibilities

Address regulatory pendencies, client escalations, BAU service requests, and franchise risk.
Attract and retain top talent, monitor team productivity, and drive improvements in hiring and retention.

What We Are Looking For

Education

Graduate in any discipline
Postgraduate in any field preferred

Experience

5–10 years of relevant experience in relationship management for NBFC clients

Skills and Attributes

Strong understanding of NBFC business models and banking products
Proven ability to manage high-value client relationships
Excellent communication, negotiation, and stakeholder management skills
Analytical mindset with a focus on risk management and compliance
Ability to lead teams and drive performance in a dynamic environment

Key Success Metric

Growth in NBFC portfolio through strategic acquisition, relationship deepening, and revenue generation.

Frequently Asked Questions

What are the eligibility criteria for the Relationship Manager-NBFC job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Relationship Manager-NBFC at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager-NBFC at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Relationship Manager-NBFC role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Relationship Manager-NBFC

IDFC FIRST Bank — Mumbai, MUMBAI