Relationship Manager - JLG at IDFC FIRST Bank

Job Description

The Relationship Manager - JLG position sits in the IDFC FIRST Bank office in Chandigarh.

Job Criteria

Position/ Job Title: Relationship Manager-JLG

Function/ Department: JLG

Job Purpose:

'The job entails deepening relationships with Banking accounts and ensuring best in-class service to the customers. The position bearer has a responsibility to pinpoint prospective customers and convert them into real business prospects. The position bearer is in charge of creating Joint Liability Groups and centres and running them through the formation, disbursal and collection phases while overseeing a team to drive client acquisition, creating household level customer relationships and capitalizing on lifetime value in each relationship.

Roles & Responsibilities:

'• Deepen existing portfolio to guarantee customer stickiness.

• Handle zoning activity to map household needs in villages and areas allocated.

• Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.

• Assess and evaluate the client organisation needs and generate new sources of revenue by using cross sell openings as per their lifestyle, risk profiling and criteria.

• Contribute to penetration of liabilities business in new markets through lead generations and account opening as per needs of customer.

• Attain individual and branch sales goals through new business sales, referrals and retention of account relationship.

• Monitor high collections effectiveness through discipline and drive.

• Conduct field audits and customer verifications to ensure high quality of accounts.

• Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.

• Evaluate the expansion strategy based on competitor analysis and feedback from different channels/customers.

• Recommend process changes to strengthen service streamlining and quality throughout the branch network.

• Handle a team of field officers, taking responsibility of their development and attrition.

Secondary Responsibilities:

'Shape and implement livelihood advancement and community development initiatives.

Qualifications:

Graduate

Years of Experience:

0-2 years of relevant banking experience.

Frequently Asked Questions

What are the eligibility criteria for the Relationship Manager - JLG job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Relationship Manager - JLG at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager - JLG at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Relationship Manager - JLG role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Relationship Manager - JLG

IDFC FIRST Bank — Mumbai, MUMBAI