Relationship Manager - JLG at IDFC FIRST Bank

Job Description

Applications are open for the Relationship Manager - JLG post in Surat.

Job Needs

Job/ Job Title: Relationship Manager-JLG

Function/ Department: JLG

Job Purpose:

'The post entails deepening relationships with Banking accounts and guaranteeing best in-class service to the customers. The job bearer has a responsibility to recognise prospective customers and convert them into real business chances. The job bearer is tasked with creating Joint Liability Groups and centres and overseeing them through the formation, disbursal and collection phases while handling a team to drive client organisation acquisition, developing household level customer relationships and capitalizing on lifetime value in each relationship.

Roles & Responsibilities:

'• Deepen existing portfolio to secure customer stickiness.

• Run zoning activity to map household needs in villages and areas allocated.

• Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.

• Assess and evaluate the customer needs and generate new sources of revenue by drawing on cross sell prospects as per their lifestyle, risk profiling and needs.

• Contribute to penetration of liabilities business in new markets through lead generations and account opening as per needs of customer.

• Reach individual and branch sales goals through new business sales, referrals and retention of account relationship.

• Monitor high collections streamlining through discipline and drive.

• Conduct field audits and customer verifications to guarantee high quality of accounts.

• Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.

• Evaluate the development strategy based on competitor analysis and feedback from different channels/customers.

• Recommend process changes to upgrade service productivity and quality over the branch network.

• Run a team of field officers, taking responsibility of their development and attrition.

Secondary Responsibilities:

'Build and implement livelihood advancement and community development initiatives.

Qualifications:

Graduate

Years of Experience:

5+ years of relevant banking experience.

Frequently Asked Questions

What are the eligibility criteria for the Relationship Manager - JLG job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Relationship Manager - JLG at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager - JLG at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Relationship Manager - JLG role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Relationship Manager - JLG

IDFC FIRST Bank — Surat, SURAT