Relationship Manager-Business Banking
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Expectations About the Post
The Relationship Manager – Business Banking is accountable for producing tailored financial solutions to meet the working capital and banking needs of business banking client organisations. This position centres on acquiring new-to-bank (NTB) asset client organisations while deepening relationships throughout liabilities and foreign exchange (FX) products. The job holder will ensure best-in-class relationship management and customer experience, positioning the bank as the preferred financial partner. Collaboration with product and operations teams is essential to drive effective customer acquisition, servicing, and portfolio expansion.
Core Responsibilities
Primary Responsibilities
- Acquire new business banking customers with a sound understanding of credit assessment and financial solutions.
- Oversee client relationships spanning liabilities, Forex, trade finance, and asset products.
- Monitor and sustain portfolio hygiene through timely renewals, enhancements, and retention strategies.
- Minimize open deferrals and covenant breaches to secure portfolio quality.
- Collaborate with branch banking teams to make use of synergies and optimize cross-functional chances.
- Conduct competitor analysis and gather feedback from channels and customers to refine development strategies.
- Recommend process improvements to enhance service streamlining and customer experience throughout the branch network.
Secondary Responsibilities
- Support marketing initiatives and sales planning to drive business development.
- Demonstrate a sound understanding of financial statements, credit assessment, and title/security documentation.
- Promote high-quality customer service and operational excellence through continuous engagement and feedback.
What We Are Looking For
Education
- Graduate in any discipline.
- Professional qualification such as Chartered Accountant (Preferred)
Experience
- 5 to 10 years of relevant background in branch banking or business banking.
Competencies and Attributes
- Sound analytical capabilities with expertise in credit assessment and financial documentation.
- Proven aptitude to run and grow business banking portfolios.
- Strong relationship management and customer service competencies.
- Grasp of liabilities, Forex, trade finance, and asset products.
- Strategic thinking with the capacity to evaluate market trends and competitor strategies.
- Effective collaboration and communication over teams and stakeholders.
- High level of integrity and commitment to compliance.
- Fluent in English with sound business communication capabilities.
Location for this Relationship Manager-Business Banking opening: Ahmedabad.
Frequently Asked Questions
What are the eligibility criteria for the Relationship Manager-Business Banking job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Relationship Manager-Business Banking at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager-Business Banking at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Relationship Manager-Business Banking role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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