Relationship Manager-Business Banking
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
The Relationship Manager-Business Banking position sits in the IDFC FIRST Bank office in Mumbai.
Job Criteria About the Position
The Relationship Manager – Business Banking is in charge of handing over tailored financial solutions to meet the working capital and banking needs of business banking customers. This job specialises in acquiring new-to-bank (NTB) asset customers while deepening relationships over liabilities and foreign exchange (FX) products. The post holder will guarantee best-in-class relationship management and customer experience, positioning the bank as the preferred financial partner. Collaboration with product and operations teams is essential to drive effective customer acquisition, servicing, and portfolio development.
Key Responsibilities
Primary Responsibilities
- Acquire new business banking customers with a solid understanding of credit assessment and financial solutions.
- Handle client organisation relationships throughout liabilities, Forex, trade finance, and asset products.
- Monitor and uphold portfolio hygiene through timely renewals, enhancements, and retention strategies.
- Minimize open deferrals and covenant breaches to ensure portfolio quality.
- Collaborate with branch banking teams to use synergies and optimize cross-functional openings.
- Conduct competitor analysis and gather feedback from channels and customers to refine progress strategies.
- Recommend process improvements to enhance service productivity and customer experience over the branch network.
Secondary Responsibilities
- Support marketing initiatives and sales planning to drive business progress.
- Demonstrate a solid understanding of financial statements, credit assessment, and title/security documentation.
- Promote high-quality customer service and operational excellence through continuous engagement and feedback.
What We Are Looking For
Education
- Graduate in any discipline.
- Professional qualification such as Chartered Accountant (Preferred)
Experience
- 5 to 10 years of relevant exposure to branch banking or business banking.
Abilities and Attributes
- Solid analytical competencies with expertise in credit assessment and financial documentation.
- Proven capability to oversee and grow business banking portfolios.
- Outstanding relationship management and customer service abilities.
- Understanding of liabilities, Forex, trade finance, and asset products.
- Strategic thinking with the aptitude to evaluate market trends and competitor strategies.
- Effective collaboration and communication spanning teams and stakeholders.
- High level of integrity and commitment to compliance.
- Fluent in English with solid business communication competencies.
Frequently Asked Questions
What are the eligibility criteria for the Relationship Manager-Business Banking job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Relationship Manager-Business Banking at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager-Business Banking at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Relationship Manager-Business Banking role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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