Role/ Job Title: Regional Head – Unnati MBL
Function/ Department: Unnati MBL
'The role involves building, nurturing, and strengthening relationships with Unnati Micro Business Loan customers while ensuring the delivery of exceptional, best-in-class service. The incumbent will oversee the entire sales process, focusing on enhancing team productivity and formulating effective marketing strategies. The role requires close collaboration with stakeholders and the product team to drive improvements in product proposition and customer segmentation. Additionally, it includes maintaining robust distribution networks to maximize business outcomes at the state level, aligning with the bank's broader organizational goals.
'• Customer Acquisition: Drive lending to new customers with a strong focus on building a high-yield Unnati Micro Business Loan portfolio.
• Portfolio Quality: Ensure the maintenance of high-quality assets across the book.
• Customer Service & Compliance: Deliver superior customer experience while upholding the highest standards of compliance.
• Digital Adoption: Champion digital solutions and promote their usage across teams and customers.
• Team Development: Mentor and develop team members, fostering a performance-driven culture.
• Leadership Presence: Strengthen leadership influence among Cluster Head and across functional teams.
• State-Level Leadership: Operate as a state-level leader, transcending functional silos to drive unified goals.
• Organizational Values: Consistently uphold the Bank’s Code of Conduct and Employer Value Proposition.
'• Team Development: Mentor and develop team members, fostering a performance-driven culture.
• Leadership Presence: Strengthen leadership influence among Cluster Head and across functional teams.
Graduate
10-18 Years
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-18 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Regional Head - Unnati MBL at IDFC FIRST Bank.
This role requires around 10-18 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.