Regional Head-Home Loan and Suvidha LAP
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements Role/Job Title: Regional Head-Home Loan and Suvidha LAP
Business: Retail Banking
Function department: Home Loans
Job Purpose
Regional Sales Manager – Home Loan and Suvidha LAP, Direct is responsible for driving acquisition and growth of the Home Loan/Suvidha portfolio across assigned geographies. This role focuses on leveraging internal channels, cross-sell opportunities, and relationship management to meet business targets. The position involves leading a high-performing sales team, ensuring compliance, and delivering superior customer experience while contributing to the bank’s strategic objectives.
Key Responsibilities
Primary Responsibilities
- Business Acquisition
- Generate Home Loan leads and drive disbursements through the bank’s existing customer base across branches.
- Collaborate with branch banking, relationship managers, and internal teams to identify and convert potential customers.
- Ensure lead conversion and disbursement as per defined productivity norms.
- Team Management & Training
- Lead and manage a team of Sales Managers and Territory Managers.
- Train and motivate team members and branch staff on product features, sales processes, and customer handling.
- Relationship Management
- Build strong relationships with branch heads and cross-functional teams to facilitate lead generation and business closures.
- Act as the single point of contact for Home Loan requirements of existing customers in the region.
- Process & Compliance
- Ensure adherence to bank policies, processes, and regulatory guidelines.
- Coordinate with credit, operations, and legal teams to expedite approvals and documentation.
- Reporting & MIS
- Track and report daily, weekly, and monthly business performance metrics.
- Share market feedback and insights with senior management for strategy refinement.
Secondary Responsibilities
- Maintain strong knowledge of Home Loan/Suvidha products, lending norms, and documentation.
- Identify and convert sales opportunities from existing customer relationships.
- Promote digital enablement to fulfill customer needs holistically.
- Ensure high-quality customer service and cross-functional coordination.
- Support branches and teams in using banking systems and customer management platforms.
Education
- Graduate Degree: Any stream
- Postgraduate Degree: Any stream (preferred)
- Professional Certifications: Preferred but not mandatory
Experience
- 8–12 years of relevant experience in BFSI, preferably in retail lending and channel management.
- Role Level: AVP
Frequently Asked Questions
What are the eligibility criteria for the Regional Head-Home Loan and Suvidha LAP job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Regional Head-Home Loan and Suvidha LAP at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Regional Head-Home Loan and Suvidha LAP at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Regional Head-Home Loan and Suvidha LAP role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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