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About the Role
The Key Account Manager – Govt & TASC is responsible for end-to-end management, servicing and growth of assigned Government and TASC (Trusts, Associations, Societies & Clubs) accounts. The role focuses on ensuring compliant onboarding, smooth deployment, sustained transaction usage and high-quality engagement with institutional stakeholders.
Key Responsibilities
• Own a defined portfolio of Government, PSU, Semi-Government and TASC institutional accounts within the assigned geography.
• Drive transaction growth and solution utilisation across allotted accounts post‑onboarding.
• Act as the primary point of contact for day‑to‑day coordination with institutional clients.
• Build and maintain working relationships with government officials, trustees, administrators and finance teams of assigned institutions.
• Ensure regular engagement to understand requirements, address concerns and improve account utilisation.
• Support long‑term retention and deepening of institutional relationships.
• Coordinate with operations, technology and product teams for POS deployments, digital collection setups and bulk installations.
• Track implementation timelines and ensure smooth go‑live and stabilisation.
• Promote appropriate acquiring solutions based on institutional needs.
• Manage service issues, downtime or operational escalations for assigned accounts.
• Ensure timely resolution in coordination with internal teams, with minimal disruption to institutional operations.
• Monitor recurring issues and support preventive interventions.
• Ensure all onboarding, KYC, pricing and documentation requirements are completed strictly in line with bank policies and regulatory norms, especially for government business.
• Maintain accurate records and audit readiness for assigned accounts.
• Escalate risk, compliance or process deviations to the Regional Sales Manager proactively.
Qualifications
Optimal qualification for success on the job is:
• Graduation /Post Graduate degree
Role Proficiencies:
• 3 – 8 years of experience in banking, payments, institutional or government-facing roles
• Exposure to Govt, PSU or TASC client handling preferred
• Experience in coordination‑driven, process‑heavy environments
• Strong coordination and institutional relationship management skills
• Understanding of merchant acquiring and digital payment solutions
• Attention to detail and documentation discipline
• Ability to work across multiple internal stakeholders
Refer to the Job Description
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5 - 8 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RB - Cards: CC Sales Manager - Affluent at Axis Bank.
This role requires around 5 - 8 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.