Quality - Mumbai at L&T Finance

Job Description

SECTION I: BASIC INFORMATION
Job Family	Quality Assurance and Quality Control	Role	Lead Quality

Reporting to:

Cluster Head – Quality / Head – Quality

Workplace Classification

Site

SECTION II: ROLE SUMMARY (Purpose of the Role)

The Lead – Quality is responsible for implementing quality systems and ensuring compliance with standards across assigned projects. The role focuses on driving defect-free execution, conducting audits and inspections, and coordinating with project teams to improve overall construction quality.

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES
Financial / Functional perspective	Reduce cost of poor quality (rework and defects) Minimize defect liability and warranty costs Support project profitability through quality control Enable value engineering through quality benchmarking
Customer Perspective	Deliver defect-free and compliant projects Improve customer satisfaction and confidence Support external and statutory audits Ensure transparent quality reporting
Internal Process Perspective	Implement Quality Management System (QMS) at project level Conduct site audits, inspections and quality reviews Ensure compliance with drawings, specifications and codes Monitor NCRs, root cause analysis and corrective actions Coordinate with project teams for quality improvements Maintain quality documentation and MIS Drive standardization of quality practices across projects
Learning & Growth / Developmental Perspective	Build quality awareness across project teams Train site engineers and supervisors on quality practices Promote continuous improvement initiatives Adopt best practices and innovations in quality management

SECTION IV: KEY INTERACTIONS
Internal Stakeholder	Purpose of Interaction
Project & Construction Teams
Function Head/ BU Head/ Project Head/ Cluster Head
Design & Engineering Teams
Contracts & Procurement Teams
External Stakeholder	Purpose of Interaction
Consultants
Contractors
Auditors & Certification Agencies
Clients

SECTION V: KNOWLEDGE & EXPERIENCE
KNOWLEDGE
Minimum Qualifications	B.E./B.Tech in Engineering
Language Skills	English National (Preferred) Regional (Desirable)
EXPERIENCE
Years of Experience	Minimum 9 years in Quality / QA-QC functions
Nature of Experience	Experience in site inspections, audits, code compliance, and ensuring defect-free delivery in construction or real estate projects.

SECTION VI: TECHNICAL & LEADERSHIP / BEHAVIORAL SKILLS REQUIRED TO EXECUTE THE ROLE
SKILLS
Technical Skills (if available)	Ability to utilize knowledge of existing quality processes and workflows and optimization/ innovative techniques to enable the identification of bottlenecks and execution of targeted improvements, enhancing quality effectiveness and minimizing waste Ability to leverage knowledge of established quality assurance plans, policies, procedures, method statements and industry specific quality standards (ISO 9001) to conduct, and manage comprehensive quality audits across the construction lifecycle (evaluating materials, processes, and documentation etc.) to identify non-conformity with industry standards, validate relevant regulatory requirements are met or not and enhance the outcome of quality process and product quality Ability to understand established quality assurance plans, policies, procedures, method statements, industry-specific quality standards (ISO 9001, BIS codes, etc.), and regulatory requirements (building codes, safety norms, etc.) as well as comprehensive risks involved across projects to ensure effective implementation of quality management systems, ensuring compliance and overall improvement in construction project efficiency and quality Ability to utilize knowledge of investigative techniques (such as Root Cause Analysis, Pareto analysis, 5 Whys, Fishbone Diagram, etc.) and apply understanding of quality control principles and process diagnostics to identify quality issues at site and systematically identify the root causes of defects, deviations, and inefficiencies, ensuring effective corrective actions and preventing future occurrences
Leadership / Behavioral Skills (if available)

ROLE PROFILE DOCUMENTATION
Document Owner
Date

Frequently Asked Questions

What are the eligibility criteria for the Quality - Mumbai job at L&T Finance?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-14 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Quality - Mumbai at L&T Finance?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Quality - Mumbai at L&T Finance.

Is prior experience required for this position?

This role requires around 10-14 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Quality - Mumbai role at L&T Finance?

You can apply directly using the Apply Now button on this page, which will take you to L&T Finance's application process for this role.

Quality - Mumbai

L&T Finance — Mumbai, MUMBAI

Job Description

Frequently Asked Questions