Product Sales Manager-Retail Solutions

Job Description

The Product Sales Manager-Retail Solutions position sits in the IDFC FIRST Bank office in Surat.

·      Position / Job Title: Product Sales Manager

·      Business: Retail Banking

·      Function / Department: Branch Banking

Job Purpose

The Product Sales Manager drives sales and distribution of the bank’s small‑ticket, unsecured overdraft products. The job develops and implements sales strategies, manages relationships with client organisation‑influencing partners in the branch vicinity, and ensures sales targets are met or exceeded. The incumbent must understand current‑account customers and sourcing from the specified catchment area, engage with credit for processing unsecured overdraft applications, and possess a proven track‑record in product sales. Experience handling retail merchants is an advantage.

Roles & Responsibilities

Main / Primary Responsibilities

·      Handle transaction‑banking criteria of customers and uphold relevant regulatory relationships.

·      Prospect and recognise customers with robust transaction‑banking potential; penetrate them with evolving digital solutions.

·      Activate the wish‑list of identified client organisations and grow overall transaction‑banking business.

·      Offer inputs on products, service levels and product features to product and strategy teams to help create a best‑in‑class transaction‑banking suite.

·      Contribute to sales‑strategy formulation for setting up transaction‑banking services for client organisations.

·      Own, articulate and execute business strategy covering product development, management, sales and service delivery to attain cash‑management & trade targets (where applicable).

·      Update and train Relationship Managers on any new transaction‑banking products (cash and trade).

·      Secure timely implementation of client organisation deals and assist in resolution of transactional issues.

·      Develop outstanding working rapport with all stakeholders for effective execution of responsibilities.

·      Gather market grasp and feedback on competition benchmarking for continuous evaluation of in‑house offerings.

·      Work closely with Product and Operations teams for process re‑engineering and product enhancements to increase customer stickiness.

·      Pinpoint and forge strategic alliances spanning segments for delivery of innovative solutions to customers.

Education

Qualification

Stream / Specialisation

Type of Institute (Premier / Tier‑I / II / III / Other)

Full‑Time / Part‑Time

Additional Information

Graduate

Any

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Post‑Graduate

Any

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Engineering

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Professional (CA / CFA / ICWA)

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Others

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Experience

·      Minimum 5+ years of experience.

·      Industry: Banking / FinTech (preferred).

·      Functional Area: Product sales – transaction banking / retail banking.

·      Level / Capacity: Managerial / senior individual contributor (as appropriate).