Product Sales Manager_BRANCH BANKING_0733_1288_1094566
Kotak Mahindra Bank — Mumbai, MUMBAI
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Job Description
Product Sales Manager - CMS
1) Business Development & Lead Generation
- Source merchants for POS/EDC/Bharat QR/UPI and spot openings for CMS spanning assigned markets and segments.
- Partner with mapped branches/RM teams to drive leads, campaigns, and product penetration and secure smooth handover for implementation.
- Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.
- Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.
- Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance
- Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.
2) Onboarding, Activation & Portfolio Management
- Work together with operations/implementation for seamless go-live; guarantee activation and throughput (TPV/collections).
- Establish deep client organisation relationships to retain and grow wallets, cross-sell/up-sell adjacent products, and proactively resolve service issues.
3) Enablement, Training & Marketing Support
- Train and allow Branch Banking/Relationship teams to sell CMS and Acquiring products successfully.
- Conduct system demos for Potential & Existing client organisations; run visibility campaigns and offer marketing collaterals to drive penetration.
4) Risk, Compliance & Governance
- Secure KYC/AML and documentation standards are met; keep up AOF accuracy and policy adherence.
- Explain chargebacks/fraud risks for all product offering and follow audit/compliance
- needs throughout deal lifecycle.
- New acquisitions: POS/QR terminals, CMS mandates
- Activation & throughput: TPV, fee realization.
- Penetration: Product adoption over mapped branches/segments.
- Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT.
- Risk & compliance: Zero critical audit findings; KYC accuracy.
- Minimum 2-3 years of experience in sales of POS/Merchant Acquiring with a reputed bank / acquirer
- Exposure to Cash Management/GTS/CMS solutions (collections, payments, escrow, integrations) preferred.
- Graduate (BBA, BMS, BAF, BCA, B Tech, B.Sc. IT) required; MBA preferred (Engineering + MBA is an advantage)
- Proficient in MS Office (Word, Excel, PowerPoint).
- Sound written and verbal communication in English and local language of the market.
- Solid sales orientation; self-starter with high energy and proactive & leader approach.
- Market savvy with solid networking; analytical and practical with troubleshooting aptitude.
- Outstanding interpersonal, negotiation, presentation, and planning abilities.
- Detail-oriented, tenacious yet diplomatic; comfortable working under pressure and meeting tight deadlines.
- Capable of handling team of 6-8 people
Sound analytical and logical reasoning capabilities
This Product Sales Manager_BRANCH BANKING_0733_1288_1094566 vacancy is based in Mumbai.
Frequently Asked Questions
What are the eligibility criteria for the Product Sales Manager_BRANCH BANKING_0733_1288_1094566 job at Kotak Mahindra Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Product Sales Manager_BRANCH BANKING_0733_1288_1094566 at Kotak Mahindra Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Product Sales Manager_BRANCH BANKING_0733_1288_1094566 at Kotak Mahindra Bank.
Is prior experience required for this position?
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Product Sales Manager_BRANCH BANKING_0733_1288_1094566 role at Kotak Mahindra Bank?
You can apply directly using the Apply Now button on this page, which will take you to Kotak Mahindra Bank's application process for this role.
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