Product Manager-Credit Cards
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements Job Requirements
Role/ Job Title: Product Manager- Credit Cards
Function/ Department: Retail Banking
Job Purpose:
The position will be responsible for managing the relevant product variants within Credit cards ecosystem, Own the product end to end - Risk, policy, Acquisition with S&D, processes, partnerships, financials and capabilities and product execution end to end.
- Managing sales funnel thru interventions at Credit policy, Underwriting processes, frictionless sales onboarding processes & portfolio metrics
- Ownership of product privileges, campaign metrics, smooth functioning of customer lifecycle including customer service
- Ownership of product planning, analysis and P&L for the respective variants
- Drive multiple capabilities and processes for customer service, own customer service metrics for respective products
Roles & Responsibilities:
- Identify the target segment needs, develop & manage the product offering thru constant competition benchmarking, CVP interventions, build relevant features & offers to drive customer value proposition & profitability
- Designing go-to market strategies, enabling the appropriate communication calendars to drive product persona across customer base
- Management of Credit Policy & Underwriting Processes for right customer selection, optimising the existing bank clients for Pre-approved / Pre-qualified eligible base
- Facilitate seamless client onboarding with minimal friction. Establishing and maintaining the internal ecosystem to support scale up of all facets of the business and execution of the segment roadmap
- Work closely with Analytics team for creating the right personas basis lifestyle, behaviour, propensity etc for customized and differentiated acquisition messaging for optimal conversion
- Own all aspects of base management, recon across product features , reward redemption, statements, stationary
- Own all aspects related to customer service & partner management for the products
- - Own P&L for respective variants including revenue & loss metrics
- - Own all capabilities related to Secured cards across journeys, mobile app and service
Education Qualification (Fulltime):
Graduation: Bachelor’s in engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
Experience: 2 to 5 years of relevant experience
Frequently Asked Questions
What are the eligibility criteria for the Product Manager-Credit Cards job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Product Manager-Credit Cards at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Product Manager-Credit Cards at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Product Manager-Credit Cards role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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